PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Forest River and Jayco as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Forest River
Jayco

Forest River and Jayco Overview

Total reviews 1924 560
Company responses 3 0
Issues resolved 19 5

Forest River and Jayco Consumer Ratings

Rank
94 out of 327 in RVs, Motorhomes and Trailers category
74 out of 327 in RVs, Motorhomes and Trailers category
Customer service
93 in category
70 in category
Product or Service Quality
84 in category
70 in category
Value for money
101 in category
84 in category
Warranty
75 in category
54 in category

Forest River and Jayco Rating Details

Customer service
1.4
(806 reviews)
1.5
(298 reviews)
Reviewer's quote

Forest River would not transfer me to customer service, as their phone number doesnt even have a customer service prompt, but they still would not allow us to speak with their customer service. Discussions we did have with FR were frustrating as they blame the dealership for the problem, which is...

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...Jayco customer service will not assist me at all. I have no other recourse but to hire an attorney now..

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Product or Service Quality
1.4
(798 reviews)
1.5
(283 reviews)
Reviewer's quote

...I would expect that Forest River would also find this poor quality of workmanship unacceptable for their brand name. Think twice before purchasing a Forest River RV..

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...Quality and service has been terrible and we bought top of the line. We have own several and this one is terrible. Laurie Haynes 813-335-****..

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Value for money
1.6
(683 reviews)
1.7
(258 reviews)
Reviewer's quote

...All they care about is money not people they deal with. Sad sad business to be in. I will be putting a different slide system on my unit and will never deal with any of these companies again and I suggest you do not either..

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...This is just not right to only have 2800 miles on the unit and spending my retirement money on a camper to travel across the country and we cant. Because Jayco will not take care of there customer. I dont understand it seems like Jayco is dragging this out to get past the warranty...

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Warranty
1.5
(667 reviews)
1.7
(256 reviews)
Reviewer's quote

...Tried working with the warranty department which is a joke. We finally called a repair man our selves. It kept shorting out...

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...it was fixed under warranty but this is the like 20th issue of non approved inspection work that should be done at the manufacturer before it is sold to the consumer. in my opinion Jayco is selling refurbished rvs and equipment..

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Forest River and Jayco Pros and Cons

Pros
  • Floor plan
  • Trailer layout
  • Floorplan
  • Layout and decor of jayco
  • Floor plan layout
  • Warranty work was completed promptly
Cons
  • Customer service
  • Product quality
  • Quality control
  • Customer service
  • Poor quality
  • Poor quality of construction

Forest River and Jayco Most Positive Reviews

Top rated reviews
5

I don't have a complaint about costumer service..on gacy just the opposite. Mr. Fry has been extremely helpful. I...

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5

Let me begin by saying Jayco has been a good camper for us in the past. My son purchased a fifth wheel for him and his...

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5

First off, I read through a number of posts on here and let me start by saying nobody wants issues with their trailer,...

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5

Representative sent a wiring diagram and had the GFCI receptacles circled. Thanks was able to locate the popped GFCI....

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Forest River and Jayco Most Critical Reviews

Lowest rated reviews
1

Second email, with less than 3,000 mile two of the Goodyear tires on my 330 cardinal came apart, pressure was correct. F...

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1

We bought a 2013 jayco 28 bhs and before we got 50 miles away from the dealer the front end broke the diamond plate...

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1

Used 2 times 1st time okay this time water tank fell out. Called dealer in Longview Wa and told warranty expired tough...

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1

We purchased a used 2008 Jayco Eagle in Oct 2014. After our last trip in Dec. 2015, I was behind my husband when he...

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Forest River and Jayco Latest Reviews

Recent published reviews
1

I first purchased the Sabre Fifth Wheel from Gander RV in Redding, California in April 2021. The first time the trailer...

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No votes

Where ELShPETES RV-JAYCO should reconsider their relationship with these idiots
Worst Company EVER. This company is no lo...

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No votes

Don't deserve even one star! Don't buy anything from this MANUFACTOR!!! We bought a brand new 2021 Wolfpack toy hauler...

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1.2

I purchased an class B van from Jayco in March of 22 and have had issues with every electrical assembly since. I turned...

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