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Forest River

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1.8
?

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  • 15 ISSUES RESOLVED
  • 3 COMPANY RESPONSES
  • 1254 TOTAL REVIEWS
Rank
570 out of 4590
in Dealers category
Rating Details
Customer service
Product or Service Quality
Warranty
Price Affordability
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    154
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    01:18
  • ISSUES RESOLVED
    4%
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Rv
1.8
407 reviews
1.7
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1.4
31 reviews

Jayco

2.1
?

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  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 306 TOTAL REVIEWS
Rank
421 out of 4590
in Dealers category
Rating Details
Customer service
Product or Service Quality
Warranty
Price Affordability
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    85
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    02:13
  • ISSUES RESOLVED
    0%
Top Products and Services
Rv
1.8
99 reviews
2.2
14 reviews
2
6 reviews

How would you compare Forest River vs Jayco?

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Anonymous
#1538522

Warren Buffett; It seems I assume that Forest River might have some new purchased RV'S ,with a few warranty problems. I purchased a 2018 Coachmen Clipper Cadet at top dollar and having trouble with warranty work being done. Please fix your , Air conditioners, it is very hot in the State of Florida!

Anonymous
#1510658

I have a 2010 salem camper. The slide out likes about 5 to 5 inches being all the way out.

It’s stuck & will not go any farther. What can I do??

Anonymous
#1435143

Jayco junk pile with in the first month every water line in it was leaking.the electric wiring is a nightmare. A month and a half in my new fifty thousand dollars jayco I had an electrical fire. Every panel I removed from the jayco makes me sick mass produced JUNK.

Anonymous
#1393847

I called Burton Campers in Calera,Alabama to discuss my issues with Yellowhammer in Clanton,Alabama in reference to possibly trading my 2017 ARTIC WOLF.The salesman was really straight up about the loss I would take.He said it was the nature of the business.I don't remember his name,but this guy made me wish I could.Burton Campers has been in business at least 20 years selling Jayco campers.I was trying to buy local and help a upstart business.I have made a big mistake and wish I could do something to disassociate my self from Yellowhammer Rv sales Clanton ,Alabama

Anonymous
#1359828

be very careful when buying from them. not only do they not pay there employees the last paycheck. they hide alot of faults in there rvs

Anonymous
Tucson, Arizona, United States #1351010

From a service point of view, my Forest River (Rockwood) travel trailer was great and only had minor service requirements. Parts were easily acquired and items fixed in a timely fashion.

Jayco, on the other hand, has terrible service. Their method of acquiring parts is out moded. First, the repairman must get approval from Jayco for warranted items. Then the repairman orders part from Jayco parts dept.

Then Jayco orders part from vendor. Then Jayco sends part to repairman. This process can take up to four weeks.

A critical part can force the trailer or RV to remain in place until the part arrives and is installed. This is totally unsat.

Anonymous
#1347664

Buyer Beware: 2015 Wildcat 312BHX

We have had nothing but problems with ours, which we bought BRAND NEW! The list of things that have broke or not met quality expectations is endless:

- motor to front legs to lift unit, stopped working after using only 3 times.

- Windows leaking

-shelves falling down

-rear jack motors not working -front cap with major cracks and spider cracks - shelves in outdoor fridge collapse, cannot tolerate even holding a twelve pack -awning does not roll up properly - drain to septic and gray does not stop flowing with use of handles.

Will be a slow flow, only way to completely stop is make sure cap is on. -door hinges loose and placed on crooked to begin with. -microwave door stopped opening properly and cracked trim around it. -drain in outdoor kitchen does not drain properly.

-back up camera will not work We have owned it for 1 year and it has been in the dealer for repair for 8 MONTHS of that. Forest River is so slow at getting parts to the dealer to do any repairs. They also tried to deny covering some of the repairs while under our one year manufacturer warranty! The unit also pulls poorly.

Lots of "bucking". Plus, the pin box design is horrible.

If we have to make a tight turn, it has hit the box of our truck side and damaged it! Beware, we have learned our lesson the very hard way and will never purchase another Forest River product.

Anonymous
Georgetown, Florida, United States #1335066

I own a Jayco and there warranty is ***!! waiting 6 months for stuff to be done.. always a run around.

Anonymous
#1328298

I don't own a jayco so I cant conpair

Anonymous
Colleyville, Texas, United States #1182242

Same

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