PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Heartland Rvs and Forest River as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Heartland Rvs
Forest River

Heartland Rvs and Forest River Overview

Total reviews
485
1544
Company responses
0
3
Issues resolved
1
18

Heartland Rvs and Forest River Consumer Ratings

Rank
767 out of 4296 in Dealers category
79 out of 474 in Auto category
Customer service
466 in category
59 in category
Product or Service Quality
549 in category
66 in category
Price Affordability
495 in category
58 in category
Value for money
542 in category
52 in category

Heartland Rvs and Forest River Rating Details

Customer service
1.6 (234 reviews)
1.4 (624 reviews)
Reviewer's quote

So let me move on to Heartland's excellent customer service (sarcasm). When I encountered the first problem (thermostat), I was informed that the warranty requires that I bring the RV back to the dealer, which is 120 miles from where I live. As stated earlier, I'm living in the RV while I build, so...

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...These folks have first class customer service. No surprise it was miss wired. Costs $435 to have that corrected plus the roadside assist...

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Product or Service Quality
1.4 (223 reviews)
1.4 (615 reviews)
Reviewer's quote

Re: 2020 Heartland Mallaerd M33 Contract is in James Simmons name with me as a contract and approved person to take care of service issues with unit. When purchased has issues with the unit. The first month we had to have serviced because default light should come on when using the hot water...

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... washer dryer closet won't shut because door handle hits washer, outside kitchen door won't shut because door hits fridge, many other little issues but dealer service for repairs is very poor do not make calls at home and must take back. Keep in mind that this is all just 39 miles away. Very disappointed....

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Price Affordability
2.2 (196 reviews)
2.2 (498 reviews)
Reviewer's quote

We bought a Heartland Big Horn 3950 Fl at the end of 2019 for an $80,000 price tag. The day after delivery, the backend filled with 300lbs of saggy iced insulation. The door sticks and has never worked properly, many times we are stuck in or outside, and we can't seem to get the issue repaired...

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...We could not have been more wrong! Our new 5th wheel had a list price of over $60k so we thought we were getting a good high quality product. Our new trailer has had issues every time that we have used it. It spends more time at the dealer than with us...

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Value for money
1.6 (193 reviews)
1.6 (514 reviews)
Reviewer's quote

...as our 1 year warranty expired in June we have been Rvers foe 13 years never had these issues with other brands please don’t spend such a great amount of money on This...

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...After we spend money for all the testing from their so called authorized dealers nothing ever happened. This reports and the technician findings hopefully will help consumers like us. I e mailed them couple of times..

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Heartland Rvs and Forest River Pros and Cons

Pros
  • Floor plan
  • Good sales people
  • Floor plan and the options
  • Floor plan
  • Trailer layout
  • Floorplan
Cons
  • Customer service
  • Purchase was a mistake
  • Quality
  • Customer service
  • Product quality
  • Poor dealer warranty

Heartland Rvs and Forest River Most Positive Reviews

Top rated reviews
5

Bought a 2015 Heartland Big Country 5th wheel a little over a month ago. The "Love Seat" didn't recline but maybe 2 "...

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5

We purchased a 2014 Surveyor 24ft and it was a great purchase. Have been camping 4 times this summer and never, ever...

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5

It just keeps getting worse, everyday since day one things are wrong, now with 4 lights over seating area I only have 1...

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5

Layne,

Normally when an owner receives an e-mail, it is to complain about something that has bothered the customer. Mor...

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Heartland Rvs and Forest River Most Critical Reviews

Lowest rated reviews
1

Have had this camper just over a year, took it out twice 1st year due to constraints...while my daughter and her...

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1

I purchased an Apex TT. Before I even picked up the trailer the dealership had to replace the overhead awning because...

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1

Our trailer had gone to heartland for "warranty work" and upon returning now has more issues than when it left, upon...

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1

We purchased a 2013 Cardinal in April of 2013. From day one, we started having problems with it. There is not enough...

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Heartland Rvs and Forest River Latest Reviews

Recent published reviews
2

Re: 2020 Heartland Mallaerd M33
Contract is in James Simmons name with me as a contract and approved person to take care...

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No votes

A leak has developed at the hot water fitting as it connects to underside of bathroom sink. I would appreciate any...

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5

I Heartland was very responsive to my issue and assisted me right away. I couldnt be more happier with them

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2.5

I have a 2016 Sunseeker MBS that I purchased about a year ago. The workmanship on this unit is terrible. The basement...

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Heartland Rvs and Forest River Products and Services

Most reviewed product and services
  • Heartland Rvs Rv (164 reviews)
  • Heartland Rvs Repair (15 reviews)
  • Heartland Rvs Rv Repair (11 reviews)
  • Forest River Rv (465 reviews)
  • Forest River Warranty (65 reviews)
  • Forest River Rv Repair (38 reviews)