PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Grand Design Rv and Forest River as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Grand Design Rv
Forest River

Grand Design Rv and Forest River Overview

Total reviews
85
1487
Company responses
0
3
Issues resolved
1
16

Forest River was first mentioned on PissedConsumer on Sep 6, 2008 and since then this brand received 1487 reviews. It is 1402 reviews more than Grand Design Rv received since Jul 13, 2017. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Grand Design Rv customer support team and Forest River customer service.

Grand Design Rv and Forest River Consumer Ratings

Rank
352 out of 5315 in Dealers category
756 out of 5315 in Dealers category
Value for money
293 in category
501 in category
Customer service
217 in category
477 in category
Product or Service Quality
407 in category
529 in category

According to consumer ratings and reviews, Grand Design Rv ranks 404 points higher in the Dealers category than Forest River. People gave Grand Design Rv 2.4 stars for Value for money criterion in Dealers category and it is 1031 points higher than the worst rated brand in this category. At the same time, Forest River was rated 1.6 stars for Value for money criterion in this category and it is 823 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Grand Design Rv has a higher rating than Forest River. Regarding Product or Service Quality criterion, consumers gave Grand Design Rv 1.9 stars and it is 69% greater than other in category. Forest River however was rated 1.4 stars and it is 60% greater than other in category.

Grand Design Rv and Forest River Rating Details

Value for money
2.4 (38 reviews)
1.6 (485 reviews)
Reviewer's quote

...One of my reasons to buy GD was their advertisement of r value 40 . With missing insulation this can not be . I just hope other ceiling cut outs are not missing insulation...

Donald A

...They are a bad company , don't have any pride in what they build, all they want is your money. i will be selling this POS and taking a lossI suggest no one ever buy a FR product again, for all you lovers wgaf what you say mine is junk !!!..

PissedConsumer1720250
Customer service
2.4 (36 reviews)
1.4 (594 reviews)
Reviewer's quote

Called GD customer service and sent numerous pics of the damage and the rusted screws. Never once did the cs rep make a comment about the screw hole or the rusted screws. His resolution to me was for me to take my RV into their GD authorized dealer to have it looked at before they would determine...

Ilijah

Customer service is #1 with them they say but we all know better or we wouldn’t need to be on this forum sharing horror stories or looking for contacts. I have spent countless hours emailing Duane who’s word of what he is doing for you is worthless and turns out to be falsehoods. Have asked...

Olivier
Product or Service Quality
1.9 (34 reviews)
1.4 (585 reviews)
Reviewer's quote

...We were very pleased with the customer service, at the time. All issues were immediately addressed quickly and with complete satisfaction. Things have changed..

PissedConsumer1656627

Each month reveals at least one more example of the poor quality workmanship and\or design of this RV. The Furrion Oven never worked until the repairman replacing it found that they had installed only a six inch propane line, not long enough to deliver the propane to the oven. I have had to change...

Deborah B

Grand Design Rv and Forest River Pros and Cons

Pros
  • Floorplans
  • Read the review
  • Helpfulness in dealing with problems
  • Floor plan
  • Trailer layout
  • Floorplan
Cons
  • Quality control
  • Too many issues
  • Qulaity control and dealers pdi
  • Customer service
  • Product quality
  • Quality control

Grand Design Rv and Forest River Most Positive Reviews

Top rated reviews
5

We purchased our 2017 Solitude one year ago. We have had some issues with the trailer, but like any camper, you will...

5

We purchased a 2014 Surveyor 24ft and it was a great purchase. Have been camping 4 times this summer and never, ever...

Grand Design Rv and Forest River Most Critical Reviews

Lowest rated reviews
1

To start with when I would tow it all the light fixtures would fall out and dangle by the wires they all were replaced....

1

I purchased an Apex TT. Before I even picked up the trailer the dealership had to replace the overhead awning because...

Grand Design Rv and Forest River Latest Reviews

Recent published reviews
1.4

380 fl fith wheel
on our first trip the front side windows blew out they were changed on the delivery to the dealer we no...

Read all 85 reviews
1.5

I have had my destination travel trailer for 15 months. Each month reveals at least one more example of the poor...

Read all 1487 reviews

Grand Design Rv and Forest River Products and Services

Most reviewed product and services
  • Grand Design Rv Rv (21 reviews)
  • Grand Design Rv Customer Care (8 reviews)
  • 2018 Grand Design Rv Reflection Rv (4 reviews)
  • Forest River Rv (456 reviews)
  • Forest River Warranty (64 reviews)
  • Forest River Rv Repair (38 reviews)