Volkswagen vs Ford: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Volkswagen and Ford as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Volkswagen

1.7

Ford

2.0

Volkswagen

Ford

Volkswagen and Ford Overview

Total reviews

840

Company responses

Issues resolved

Volkswagen and Ford Consumer Ratings

Rank

79 out of 474 in Auto category

46 out of 474 in Auto category

Customer service

56 in category

45 in category

Diversity of Products or Services

48 in category

36 in category

Discounts and Special Offers

46 in category

29 in category

Price Affordability

45 in category

47 in category

Volkswagen and Ford Rating Details

Customer service

1.4 (18 reviews)

1.6 (189 reviews)

Reviewer's quote

...very bad customer service. :( I was trying to buy an other car from them but now I m 100% sure I m not gonna buy Volkswagen. this is manufacture fault should cover these kind of things...

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...I was pretty much told by the dealer and ford customer service to bad it is out of warranty. Water pump leaking repair $2000. 00...

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Diversity of Products or Services

2.1 (15 reviews)

2.5 (135 reviews)

Reviewer's quote

...I keep all of my vehicles running well and perform the recommended services by VW. It is a 2014 Jetta. My motor blew up at 92k...

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The local dealer Ive worked with have been very sweet, but I am very much over the line of Ford products. I got in an accident that caused my control arm to break while making a Lefthand turn at 10 mph. The snap caused my passenger wheel to face out, dragging my car to the right and up a curb,...

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Discounts and Special Offers

1.5 (15 reviews)

1.9 (133 reviews)

Reviewer's quote

I have been trying to sell back my 2012 TDI Jetta to Volkswagen for 4 months now. I went on line and submitted a claim as requested. I have a small business, LLC, (no employees) with my name in articles of corp. as (registered agent) and titled the car in business name (OR) my name. Because I had...

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...Raybuck on the internet offers replacement sheet metal for Ford trucks 2009 to 2014. If you can fix it, take it to a good body shop and have them do the repair. Oh..

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Price Affordability

2.4 (14 reviews)

2.3 (143 reviews)

Reviewer's quote

In March 2017 this year I purchase the 2013 Jetta Hybrid the first that went wrong with it was the transmission had to be fix in witch they had the vehicle for over two week, they had no loaners to give so they rented me a car, it took them two weeks to fix the car they had to call in a specialist...

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...Please donot find ways to increase the service price of minority consumers. We are the people that gives you the most support. ..

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Volkswagen and Ford Pros and Cons

Pros

Nice car designs
Service as been fine
Power ride and fuel milage

I liked the truck very much until ford couldnt fix it
Truck until a lack of customer service
Ford vehicle

Cons

Way i was treaded
Transmission failure
Terrible customer service

Customer service
Would not honor recall
No one to take my problem on

Volkswagen and Ford Most Positive Reviews

Top rated reviews

4.3

I am upset, that VW made a bad business decision. I own a a 2013 Pass. TDI and I have owned a 68 Beetle, 72 Rabbit dies...

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THIS CAR IS SUPPOSED TO GET 25 MPG CITY AND 30 MPG HIGHWAY. IN REALITY IT GETS 19 MPG PERIOD!! I CAN'T EVEN GET 25...

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3.2

I have been trying to sell back my 2012 TDI Jetta to Volkswagen for 4 months now. I went on line and submitted a claim...

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2011 Mercury Milan electronic power steering goes out while driving making it extreamly hard to steer. Ford knows they...

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Volkswagen and Ford Most Critical Reviews

Lowest rated reviews

1,900 miles and the car makes a thunderous thrum when I brake from 70mph. Took it to Open Road VW of Bridgewater and...

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Ford sent me an invite to the grand opening sale today. Took the flyer in to buy the truck pictured in the ad. Salesman...

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To whoever this may concern, I'm very disgusted and unhappy about the level of customer service I have received all...

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i sent my mondeo for clutch repair kit. Upon collecting notice stale smell from the car and found out the carpet in the...

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Volkswagen and Ford Latest Reviews

Recent published reviews

No votes

They forgot that simple works!! Over complicated to the point of turning vehicle to unreliable trash! Tight quarters for...

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2.6

For the amount of recalls Ive had over the years with Ford (there have been MANY), I am done with Ford. The local dealer...

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1.1

I use my car to get to work. I am a disabled veteran. I bought it from Pensacola VW. I keep all of my vehicles running...

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No votes

I have not heard from Ford yet but i have been locked out of vehicle twice and had numerous instances where i exited...

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Volkswagen and Ford Products and Services

Most reviewed product and services

Volkswagen Car (60 reviews)
2012 Volkswagen Jetta Car (6 reviews)
2018 Volkswagen Tiguan Car (5 reviews)

Ford Car (225 reviews)
Ford Warranty (65 reviews)
Ford Repair (58 reviews)

How would you compare Volkswagen vs Ford?

Customer service

Product or Service Quality

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Anonymous Anonymous Jul 08, 2018 #1514767

Nissan and GMC are by far the best.nothing else compares unless it's exotic.

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