PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Volkswagen and Ford as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ford
2.0
Volkswagen
Ford

Volkswagen and Ford Overview

Total reviews 54 904
Company responses 0 0
Issues resolved 0 3

Volkswagen and Ford Consumer Ratings

Rank
95 out of 434 in Auto category
54 out of 434 in Auto category
Customer service
68 in category
46 in category
Discounts and Special Offers
64 in category
31 in category
Diversity of Products or Services
60 in category
37 in category
Price Affordability
53 in category
52 in category

Volkswagen and Ford Rating Details

Customer service
1.4 (19 reviews)
1.5 (220 reviews)
Reviewer's quote

...very bad customer service. :( I was trying to buy an other car from them but now I m 100% sure I m not gonna buy Volkswagen. this is manufacture fault should cover these kind of things...

Read full review

I tried looking for a venue to report this incident to the company however there is no quarter for customer to voice out their grievance besides Customer service which is ridiculously unhelpful and I never received a reply from them after my followup email I also own a ford ecosport which came with...

Read full review
Discounts and Special Offers
1.5 (16 reviews)
1.9 (151 reviews)
Reviewer's quote

Volkswagen does not know which models have six cylinders. The chat contact does not work. The chat bot does not work. There is no email contact.

Read full review

...Raybuck on the internet offers replacement sheet metal for Ford trucks 2009 to 2014. If you can fix it, take it to a good body shop and have them do the repair. Oh..

Read full review
Diversity of Products or Services
2 (16 reviews)
2.4 (158 reviews)
Reviewer's quote

...I keep all of my vehicles running well and perform the recommended services by VW. It is a 2014 Jetta. My motor blew up at 92k...

Read full review

I had been trying to Ford to pay to have a white residue on the interior services of my 2020 Explorer. They paid for one cleaning but the residue was not completely removed. According to one of their company messages multiple cleanings may be required...

Read full review
Price Affordability
2.3 (15 reviews)
2.3 (167 reviews)
Reviewer's quote

I have been trying to sell back my 2012 TDI Jetta to Volkswagen for 4 months now. I went on line and submitted a claim as requested. I have a small business, LLC, (no employees) with my name in articles of corp. as (registered agent) and titled the car in business name (OR) my name. Because I had...

Read full review

That price is ridiculous! I contacted the corporate office and they will not looking into the doors for a possible safety recall. This seriously needs to be looked into and a recall needs to be out for these doors to be fixed! I have had 3 ford vehicles in my life and I remember each time I...

Read full review

Volkswagen and Ford Pros and Cons

Pros
  • Nice car designs
  • Service as been fine
  • Power ride and fuel milage
  • I liked the truck very much until ford couldnt fix it
  • Truck until a lack of customer service
  • Ford vehicle
Cons
  • Way i was treaded
  • Transmission failure
  • Terrible customer service
  • Customer service
  • Would not honor recall
  • Repairs

Volkswagen and Ford Most Positive Reviews

Top rated reviews
4.3

I am upset, that VW made a bad business decision. I own a a 2013 Pass. TDI and I have owned a 68 Beetle, 72 Rabbit dies...

Read full review
5

THIS CAR IS SUPPOSED TO GET 25 MPG CITY AND 30 MPG HIGHWAY. IN REALITY IT GETS 19 MPG PERIOD!! I CAN'T EVEN GET 25...

Read full review
3.2

I have been trying to sell back my 2012 TDI Jetta to Volkswagen for 4 months now. I went on line and submitted a claim...

Read full review
5

2011 Mercury Milan electronic power steering goes out while driving making it extreamly hard to steer. Ford knows they...

Read full review

Volkswagen and Ford Most Critical Reviews

Lowest rated reviews
1

1,900 miles and the car makes a thunderous thrum when I brake from 70mph. Took it to Open Road VW of Bridgewater and...

Read full review
1

Ford sent me an invite to the grand opening sale today. Took the flyer in to buy the truck pictured in the ad. Salesman...

Read full review
1

To whoever this may concern, I'm very disgusted and unhappy about the level of customer service I have received all...

Read full review
1

i sent my mondeo for clutch repair kit. Upon collecting notice stale smell from the car and found out the carpet in the...

Read full review

Volkswagen and Ford Latest Reviews

Recent published reviews
1

Volkswagen does not know which models have six cylinders. The chat contact does not work. The chat bot does not work....

Read full review
2.5

I had an issue with the clear coat on the hood pealing off on my ford freestyle which was reported post which the clear...

Read full review
No votes

They forgot that simple works!! Over complicated to the point of turning vehicle to unreliable trash! Tight quarters for...

Read full review
No votes

I have a 2016 Ford Transit Van and which I make an appointment on December 31, 2020 for January 15, 2021 at 8: am. The...

Read full review

Volkswagen and Ford Products and Services

Most reviewed product and services
  • Volkswagen Car (57 reviews)
  • 2012 Volkswagen Jetta Car (6 reviews)
  • 2013 Volkswagen Cc Car (4 reviews)
  • Ford Car (228 reviews)
  • Ford Warranty (68 reviews)
  • Ford Repair (61 reviews)