PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Subaru Of America and Ford as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Subaru Of America
Ford

Subaru Of America and Ford Overview

Total reviews 959 866
Company responses 0 0
Issues resolved 15 1

Subaru Of America and Ford Consumer Ratings

Rank
31 out of 474 in Auto category
51 out of 474 in Auto category
Customer service
25 in category
51 in category
Product or Service Quality
25 in category
53 in category
Value for money
19 in category
44 in category
Price Affordability
37 in category
49 in category

Subaru Of America and Ford Rating Details

Customer service
2.1 (375 reviews)
1.5 (202 reviews)
Reviewer's quote

...It's now been almost two hours with 5-6 calls into their customer service reps (disconnected at least twice. ) (I have spoken with three reps. -- one in New York, another in Florida, and a third in Tennessee...

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...Great customer service. NOT..

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Product or Service Quality
2.1 (349 reviews)
1.6 (195 reviews)
Reviewer's quote

still had vibration,service said my left rear cupped causing vibration,said nothing wrong with car,i had it with tire excuse,told them to put new tires on back and align,called qand said car was done another400 and ok,another400 replacing . drove the car off the lot on the highway car...

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Yes, the warranty has expired but that has nothing to do with the defect that your product has; defects never expire. I'm 64-years-old, draw SSDI and can't even have passengers ride in the backseat because of zero visibility. This mean that I can't bring my 2-year-old grandson to my home in my car;...

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Value for money
2.6 (302 reviews)
1.8 (122 reviews)
Reviewer's quote

...I am at the dealership now and they just told me there is nothing they can do for me unless I put a large amount of money down..

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...Unfortunately I will no longer be a Ford product buyer since Ford Motor company recently decided to give money to defund the Police movement..

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Price Affordability
2.9 (285 reviews)
2.3 (155 reviews)
Reviewer's quote

...They were not able to match Costco price. . Same thing happened again when I took my car to its scheduled maintenance yesterday and to have the back coils replaced due to recall notice I received...

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That price is ridiculous! I contacted the corporate office and they will not looking into the doors for a possible safety recall. This seriously needs to be looked into and a recall needs to be out for these doors to be fixed! I have had 3 ford vehicles in my life and I remember each time I...

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Subaru Of America and Ford Pros and Cons

Pros
  • Auto all wheel drive
  • All wheel drive
  • Safety standards
  • I liked the truck very much until ford couldnt fix it
  • Truck until a lack of customer service
  • Ford vehicle
Cons
  • Customer service
  • Service
  • Customer service representative
  • Customer service
  • Would not honor recall
  • No one to take my problem on

Subaru Of America and Ford Most Positive Reviews

Top rated reviews
5

Bought a new 2005 Outback LLBean and have had many problems
over the years but the most annoying is the continual failur...

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5

THIS CAR IS SUPPOSED TO GET 25 MPG CITY AND 30 MPG HIGHWAY. IN REALITY IT GETS 19 MPG PERIOD!! I CAN'T EVEN GET 25...

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5

I was taken care of right away when I arrived. Did not take a lot of time to get me financed and on my way. I would...

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5

2011 Mercury Milan electronic power steering goes out while driving making it extreamly hard to steer. Ford knows they...

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Subaru Of America and Ford Most Critical Reviews

Lowest rated reviews
1

Bought a car for my daughter on August 10th 2014. Traded in my 2011 outback with a little over 21000 miles..I had added...

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1

Ford sent me an invite to the grand opening sale today. Took the flyer in to buy the truck pictured in the ad. Salesman...

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1

I have been awaiting delivery of body side molding from the factory since I purchased my 2015 Outback in September. ...

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1

i sent my mondeo for clutch repair kit. Upon collecting notice stale smell from the car and found out the carpet in the...

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Subaru Of America and Ford Latest Reviews

Recent published reviews
No votes

I love the actual car but unfortunately they only return a call when they want to upsell. This was the case for the last...

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No votes

Leif johnson ford refused to fix the exhaust leak until it got worse, and ford customer service sucks

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2.8

I bought a new 2020 legacy (off the lot)
It had about 50 miles on it. I have had it for 4 months and it has been in the s...

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1

I purchased a 2014 Ford Fusion SE from Florence AL - Long-Lewis dealership; I am still paying for this vehicle. The rear...

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Subaru Of America and Ford Products and Services

Most reviewed product and services
  • Subaru Of America Car (147 reviews)
  • Subaru Of America Customer Care (84 reviews)
  • Subaru Of America Roadside Assistance (49 reviews)
  • Ford Car (225 reviews)
  • Ford Warranty (67 reviews)
  • Ford Repair (60 reviews)