PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ford and Subaru Of America as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ford
Subaru Of America

Ford and Subaru Of America Overview

Total reviews
841
910
Company responses
0
0
Issues resolved
1
15

Ford and Subaru Of America Consumer Ratings

Rank
46 out of 474 in Auto category
28 out of 474 in Auto category
Customer service
46 in category
21 in category
Product or Service Quality
50 in category
27 in category
Warranty
34 in category
16 in category
Website
53 in category
38 in category

Ford and Subaru Of America Rating Details

Customer service
1.6 (189 reviews)
2.1 (348 reviews)
Reviewer's quote

...I was pretty much told by the dealer and ford customer service to bad it is out of warranty. Water pump leaking repair $2000. 00...

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The customer service representative was cordial and listened intently on my inquiry. She was able to help obtain a $500 coupon for our next new Suburu purchase. But we will not be able to use this coupon because the Suburu that we will be purchasing is a new used loaner with a title, per the...

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Product or Service Quality
1.6 (182 reviews)
2.1 (320 reviews)
Reviewer's quote

...1 of there service #s is disconnected & other says they can not help. 2 dealers have looked at it. 1 charged $100 deductible and we still have the problem..

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...Overall sound quality and ease of operation also needs work! Very frustrating. Inexcusable. 2...

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Warranty
1.8 (155 reviews)
2.4 (259 reviews)
Reviewer's quote

I dropped off on Weds.25 March my 2013 Ford Mustang-Boss 302-Laguna Seca Edition for problem with syncros shifting between several gears. I stopped by Fri. 11:30 am for an update on status. I was given the update and was leaving when I spotted my car outside in rear of lot filthy with both hood and...

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Subaru had issues with the CVT transmission and had an extended warranty but my dealer said it would not apply to me since we I was out of warranty. This is very frustrating knowing that Subaru is aware of this issue but does not want to take care of it now since I have 130,00 miles (ca. 20,921 km)...

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Website
2.4 (145 reviews)
2.8 (255 reviews)
Reviewer's quote

...On Ford's website...

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MANY SUBARU DEALERS PROVIDE FREE VIN DECODERS AND OFFICIAL CAR FAX ON ALL THEIR PREOWNED CARS. FOR SOME REASON EMPIRE HUNTINGTON SUBARU SAYS THEY HAVE NO ACCESS, WHY DO SOME DEALERS PROVIDE CAR FAX FREE AND OTHERS IE THIS ONE IN HUNTINGTON DO NOT? I SHOULD BE ABLE TO KNOW VEHICLE HISTORY PRIOR TO...

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Ford and Subaru Of America Pros and Cons

Pros
  • I liked the truck very much until ford couldnt fix it
  • Truck until a lack of customer service
  • Ford vehicle
  • Auto all wheel drive
  • All wheel drive
  • Subaru used to build quality cars
Cons
  • Customer service
  • Would not honor recall
  • No one to take my problem on
  • Customer service
  • Service
  • Customer service representative

Ford and Subaru Of America Most Positive Reviews

Top rated reviews
5

THIS CAR IS SUPPOSED TO GET 25 MPG CITY AND 30 MPG HIGHWAY. IN REALITY IT GETS 19 MPG PERIOD!! I CAN'T EVEN GET 25...

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5

Bought a new 2005 Outback LLBean and have had many problems
over the years but the most annoying is the continual failur...

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5

2011 Mercury Milan electronic power steering goes out while driving making it extreamly hard to steer. Ford knows they...

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5

I was taken care of right away when I arrived. Did not take a lot of time to get me financed and on my way. I would...

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Ford and Subaru Of America Most Critical Reviews

Lowest rated reviews
1

Ford sent me an invite to the grand opening sale today. Took the flyer in to buy the truck pictured in the ad. Salesman...

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1

Bought a car for my daughter on August 10th 2014. Traded in my 2011 outback with a little over 21000 miles..I had added...

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1

i sent my mondeo for clutch repair kit. Upon collecting notice stale smell from the car and found out the carpet in the...

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1

I have been awaiting delivery of body side molding from the factory since I purchased my 2015 Outback in September. ...

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Ford and Subaru Of America Latest Reviews

Recent published reviews
No votes

I just purchased a 2019 Roush mustang from ORLEANS FORD IN MEDINA NY. It had a scratch on the front and they told me to...

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1

Had a flat tire. Called Subaru Roadside Assistance. Was told I was not a member, despite the fact that they had sent me...

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2.6

For the amount of recalls Ive had over the years with Ford (there have been MANY), I am done with Ford. The local dealer...

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2.4

I have 2016 3.6 Limited Outback. 54,000 mi
Recently several indicators came up at the same time:
ENGINE, ASB, BRAKES, CRUI...

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Ford and Subaru Of America Products and Services

Most reviewed product and services
  • Ford Car (225 reviews)
  • Ford Warranty (65 reviews)
  • Ford Repair (58 reviews)
  • Subaru Of America Car (140 reviews)
  • Subaru Of America Customer Care (84 reviews)
  • Subaru Of America Roadside Assistance (46 reviews)