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Ford

Auto
  • 0 ISSUES RESOLVED
  • 753 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $7.8K AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Staff
  • I liked the truck very much until ford couldnt fix it 7
  • Truck until a lack of customer service 6
  • Ford vehicle 4
  • Profesional sales representative 3
  • Location 3

Customers don't like

  • Customer service12
  • Would not honor recall4
  • Took advantage of me3
  • Repairs3
  • Unwillingness to honor warranty2
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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 766 TOTAL REVIEWS
  • $49.2K CLAIMED LOSSES
  • $288 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Staff
  • Price 25
  • Will never buy from them again 13
  • Part availability 4
  • Cheap price 4
  • Website 3

Customers don't like

  • Refund policy for defective item7
  • Return policy for defective parts5
  • Inexperienced customer service staff5
  • Unwillingness to accept their part in the mistake4
  • Shipping4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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