Ford vs Rockauto

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Ford

Auto
  • 0 ISSUES RESOLVED
  • 658 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $7.1K AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Staff
  • Truck until a lack of customer service 6
  • I liked the truck very much until ford couldnt fix it 6
  • Ford vehicle 3
  • Profesional sales representative 3
  • Poor performance 2

Customers don't like

  • Car was not repaired7
  • Customer service6
  • Repairs5
  • Terrible customer service and poor quality focus5
  • Took advantage of me4

Products by Ford

No items

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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 192 TOTAL REVIEWS
  • $19.7K CLAIMED LOSSES
  • $222 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
  • Price 9
  • Will never buy from them again 9
  • Prices 3
  • Information on website 2
  • Qaulity 2

Customers don't like

  • Refund policy for defective item11
  • No effort put forth in resolving issue to customers satisfaction10
  • Refund policy for wrong part10
  • Shipping8
  • Return policy for defective parts7

Products by Rockauto

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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