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Ford

Auto
  • 0 ISSUES RESOLVED
  • 729 TOTAL REVIEWS
  • $2M CLAIMED LOSSES
  • $7.5K AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Staff
  • Truck until a lack of customer service 6
  • I liked the truck very much until ford couldnt fix it 6
  • Ford vehicle 4
  • Profesional sales representative 3
  • Location 2

Customers don't like

  • Would not honor recall3
  • Took advantage of me3
  • Repairs3
  • Customer service3
  • Service center2
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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 441 TOTAL REVIEWS
  • $45.1K CLAIMED LOSSES
  • $315 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Staff
  • Will never buy from them again 13
  • Price 13
  • Prices 4
  • Part availability 4
  • Website 3

Customers don't like

  • Refund policy for defective item7
  • Return policy for defective parts5
  • Inexperienced customer service staff5
  • Customer service5
  • Refund policy for wrong part4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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