PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Nissan and Ford as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Nissan
Ford

Nissan and Ford Overview

Total reviews
557
812
Company responses
0
0
Issues resolved
1
1

Ford was first mentioned on PissedConsumer on Jun 2, 2007 and since then this brand received 812 reviews. It is 255 reviews more than Nissan received since Sep 19, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Nissan customer support team and Ford customer service.

Nissan and Ford Consumer Ratings

Rank
54 out of 1243 in Auto category
47 out of 1243 in Auto category
Customer service
40 in category
41 in category
Product or Service Quality
46 in category
51 in category
Website
61 in category
48 in category

According to consumer ratings and reviews, Ford ranks 7 points higher in the Auto category than Nissan. People gave Nissan 1.6 stars for Customer service criterion in Auto category and it is 92 points higher than the worst rated brand in this category. At the same time, Ford was rated 1.6 stars for Customer service criterion in this category and it is 91 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Nissan has a higher rating than Ford. Regarding Website criterion, consumers gave Nissan 2.1 stars and it is 54% greater than other in category. Ford however was rated 2.4 stars and it is 64% greater than other in category.

Nissan and Ford Rating Details

Customer service
1.6 (56 reviews)
1.6 (178 reviews)
Reviewer's quote

...papers and empty bottles underneath the seat dirty napkins in the car I have gone in several times and nothing has been done 100% dissatisfied customer I will never purchase another Nissan again my experience with you guys something should be done with this car they keep telling me that I have to pay $5000 that is not fair to me I purchased a brand new car I should’ve gotten a brand new car not a used car not a car that was driven from Indiana to Illinois and the person who brought it from Indiana to Illinois had kids in the car which destroyed the car from the inside with their dirty handprints of candy and papers and empty bottles underneath the seats dirty napkins in the car I have gone in several times and nothing has been done 100% dissatisfied customer I will never purchase another Nissan again my experience with you guys one awful I purchased a brand new Toyota In 2015 my experience with them was awesome their car was not damaged no marks on the body immaculately clean on the inside still had paper down for the mats this car you could tell was brand new My experience with Nissan totally...

Angela M

I tried to contact your customer service and opened a case 24002528 when I spoke to Joy she enter wrong information my car isn't at Greenway Ford is being fix by Gerber Collision and Glass. I called back to follow up with you customer service department and Terry hanged up on me saying I gave them...

Wendy L
Product or Service Quality
1.7 (46 reviews)
1.6 (173 reviews)
Reviewer's quote

I will never buy this crap product again. Nissan only wants to over charge for their products and not covering them when they fail. ***..

Jimmy h

Called them after three days, customer service says mechanic is having a hard time putting the motor head back. Week and a half after I pick my truck up heading home, service light comes on and my engine starts to miss and stutter. Immediately called Ford up and said I need to take the car in...

Kenneth
Website
2.1 (46 reviews)
2.4 (136 reviews)
Reviewer's quote

...We would need a reply ASAP as it clearly states on a Nissan website that we do not have to pay anything..

PissedConsumer555896

...On Ford's website...

julie A

Nissan and Ford Pros and Cons

Pros
  • Loaner car during repair time
  • Very little
  • Dealership customer service herb gordon nissan
  • I liked the truck very much until ford couldnt fix it
  • Truck until a lack of customer service
  • Ford vehicle
Cons
  • Customer service
  • Responce to obvious defect
  • Approach to my problem
  • Customer service
  • Would not honor recall
  • Took advantage of me

Nissan and Ford Most Positive Reviews

Top rated reviews
5

I love my Nissan Frontier Crew Cab since purchasing it new in 2000. The body integrity has not been good, chipped pain...

5

THIS CAR IS SUPPOSED TO GET 25 MPG CITY AND 30 MPG HIGHWAY. IN REALITY IT GETS 19 MPG PERIOD!! I CAN'T EVEN GET 25...

Nissan and Ford Most Critical Reviews

Lowest rated reviews
1

Long story short, my 2005 Nissan Pathfinder paint is peeling everywhere. Nissan Corp told me there are issues with the...

1

Ford sent me an invite to the grand opening sale today. Took the flyer in to buy the truck pictured in the ad. Salesman...

Nissan and Ford Latest Reviews

Recent published reviews

I called to find out if my payment of $4952.00 which I made was processed. The representative started to tell me that...

Read all 557 reviews
1

a RECALL! Lincoln is a complicated nightmare. Must have been designed by 10-year-old children trying to design a...

Read all 812 reviews

Nissan and Ford Products and Services

Most reviewed product and services
  • Nissan Car (332 reviews)
  • Nissan Repair (38 reviews)
  • Nissan Customer Care (15 reviews)
  • Ford Car (222 reviews)
  • Ford Warranty (64 reviews)
  • Ford Repair (59 reviews)