PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kia Motors and Ford as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kia Motors
Ford

Kia Motors and Ford Overview

Total reviews
966
856
Company responses
0
0
Issues resolved
1
1

Kia Motors and Ford Consumer Ratings

Rank
45 out of 474 in Auto category
51 out of 474 in Auto category
Customer service
44 in category
50 in category
Product or Service Quality
40 in category
51 in category
Website
48 in category
50 in category
Warranty
22 in category
33 in category

Kia Motors and Ford Rating Details

Customer service
1.6 (252 reviews)
1.5 (196 reviews)
Reviewer's quote

...Terrible customer service..

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..." Since I called to say there was a problem with the car, I've had nothing but lies from this service department and Ford Customer Service is a joke..

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Product or Service Quality
1.9 (227 reviews)
1.6 (191 reviews)
Reviewer's quote

...Do not have your car serviced at Delray Kia. They are dishonest. They did not honor my warranty...

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2 days later on friday called my service advisor Hayden and left a message at his ext. to call me back to give me a status if my truck was fixed or not, got no call back so on saturday i called him and he said that the repairs would take several more days into the next week as parts were ordered....

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Website
2.4 (206 reviews)
2.4 (153 reviews)
Reviewer's quote

...I also discovered that the inside of the hatch, along the sides, and behind the back seats were all scratched up! I'm feeling more and more like I had been "taken"! I put a poor review on their website. Eric reached out to me. After sending in pictures, he said his GM wanted to see the damage...

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...On Ford's website...

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Warranty
2 (203 reviews)
1.8 (162 reviews)
Reviewer's quote

2 weeks ago I had service on my 2019 Kia Soul for a oil change and a (Warranty) battery I was not happy with the charge for the oil change the advisor should of explained how much it was going to cost me instead he had the service done anyways which I was pretty upset about. So there was a Online...

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...I called Ford customer care and was told the vehicle was past the 60k warranty and there is nothing that could be done at this time. The repair is $9000 to have the engine replaced. After some research, I found that this issue has effected hundreds/thousands of vehicles...

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Kia Motors and Ford Pros and Cons

Pros
  • Looks of vehicle
  • Kia sorento
  • Car
  • I liked the truck very much until ford couldnt fix it
  • Truck until a lack of customer service
  • Ford vehicle
Cons
  • Customer service
  • Service department
  • Never buy kia again
  • Customer service
  • Would not honor recall
  • No one to take my problem on

Kia Motors and Ford Most Positive Reviews

Top rated reviews
5

i have 31000 miles on my 2012 kia optima and the nexen tires are shot,i have it on lease and i suppose im stuck with...

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5

THIS CAR IS SUPPOSED TO GET 25 MPG CITY AND 30 MPG HIGHWAY. IN REALITY IT GETS 19 MPG PERIOD!! I CAN'T EVEN GET 25...

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5

I have a 2012 Sedona. In Jan with 45m miles we were driving from CA to WA on hwy 5. At about 70 mph in the middle of...

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5

2011 Mercury Milan electronic power steering goes out while driving making it extreamly hard to steer. Ford knows they...

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Kia Motors and Ford Most Critical Reviews

Lowest rated reviews
1

Customer Complaint- Kia Polokwane Dealership

I am writing to Complain about the Kia Dealership Polokwane. I have writte...

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1

Ford sent me an invite to the grand opening sale today. Took the flyer in to buy the truck pictured in the ad. Salesman...

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1

I have a very bad experience with my new car ( it was bought on May 2014). We've had problems since day one when the...

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1

i sent my mondeo for clutch repair kit. Upon collecting notice stale smell from the car and found out the carpet in the...

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Kia Motors and Ford Latest Reviews

Recent published reviews
2.3

Do not buy a Kia. Do not have your car serviced at Delray Kia. They are dishonest. They did not honor my warranty....

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No votes

All ford truck emblems fade and go to *** after only a few years. I have been a ford guy all my life, but should I...

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3.3

Last new car I bought was in 1992. So I decided to trade in my 2018 Kia Sportage for a new one to get it paid off before...

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2.2

Took my truck in for warranty repairs and was told it would take about 3 days or so to order parts and repair but i had...

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Kia Motors and Ford Products and Services

Most reviewed product and services
  • Kia Motors Car (347 reviews)
  • Kia Motors Warranty (54 reviews)
  • Kia Motors Customer Care (34 reviews)
  • Ford Car (225 reviews)
  • Ford Warranty (65 reviews)
  • Ford Repair (59 reviews)