PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kia Motors and Ford as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kia Motors
Ford

Kia Motors and Ford Overview

Total reviews 1011 877
Company responses 0 0
Issues resolved 1 1

Kia Motors and Ford Consumer Ratings

Rank
45 out of 477 in Auto category
49 out of 477 in Auto category
Customer service
39 in category
No votes
Product or Service Quality
38 in category
No votes
Website
44 in category
No votes
Warranty
20 in category
No votes

Kia Motors and Ford Rating Details

Customer service
1.6 (277 reviews)
No votes
Reviewer's quote

...TERRIBLE CUSTOMER SERVICE. My advice is to take your business elsewhere. I have to hire an attorney and will be contacting the local media...

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...I tried calling recall number but Customer service is in the phillipines. They were no help at all but quick to give me a confirmation number. Ford has clearly failed again and I will not ever buy ford again!..

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Product or Service Quality
1.8 (251 reviews)
No votes
Reviewer's quote

...We sell the product to the dealer and they make their own rules. Wow!!!! Ill stay with GMC..

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...Not only does the poor customer service project a bad image on dealer, but also on the Ford brand. Additionally, the response from Ford. de did not provide any reason why it took 30 days to deliver the windshield...

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Website
2.4 (224 reviews)
No votes
Reviewer's quote

...I also discovered that the inside of the hatch, along the sides, and behind the back seats were all scratched up! I'm feeling more and more like I had been "taken"! I put a poor review on their website. Eric reached out to me. After sending in pictures, he said his GM wanted to see the damage...

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...On Ford's website...

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Warranty
2 (223 reviews)
No votes
Reviewer's quote

Its still at shop the warranty people dont want to replace transmission want to break it down and warranty directly states that if its something inside they wont replace I would be responsible and they only do the outer part of the transmission how the *** u get a warranty dont cover the actual...

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I have contacted the dealership and the local company headquarters and they tell me that the warranty has expired. Yes, the warranty has expired but that has nothing to do with the defect that your product has; defects never expire. I'm 64-years-old, draw SSDI and can't even have passengers ride in...

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Kia Motors and Ford Pros and Cons

Pros
  • Looks of vehicle
  • Kia sorento
  • Nice looking vehicle
  • I liked the truck very much until ford couldnt fix it
  • Truck until a lack of customer service
  • Ford vehicle
Cons
  • Customer service
  • Service department
  • Never buy kia again
  • Customer service
  • Would not honor recall
  • No one to take my problem on

Kia Motors and Ford Most Positive Reviews

Top rated reviews
5

i have 31000 miles on my 2012 kia optima and the nexen tires are shot,i have it on lease and i suppose im stuck with...

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5

THIS CAR IS SUPPOSED TO GET 25 MPG CITY AND 30 MPG HIGHWAY. IN REALITY IT GETS 19 MPG PERIOD!! I CAN'T EVEN GET 25...

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5

I have a 2012 Sedona. In Jan with 45m miles we were driving from CA to WA on hwy 5. At about 70 mph in the middle of...

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5

2011 Mercury Milan electronic power steering goes out while driving making it extreamly hard to steer. Ford knows they...

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Kia Motors and Ford Most Critical Reviews

Lowest rated reviews
1

Customer Complaint- Kia Polokwane Dealership

I am writing to Complain about the Kia Dealership Polokwane. I have writte...

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1

Ford sent me an invite to the grand opening sale today. Took the flyer in to buy the truck pictured in the ad. Salesman...

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1

I have a very bad experience with my new car ( it was bought on May 2014). We've had problems since day one when the...

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1

i sent my mondeo for clutch repair kit. Upon collecting notice stale smell from the car and found out the carpet in the...

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Kia Motors and Ford Latest Reviews

Recent published reviews
2.3

Went in for the online deal at $219 per month and they tried to sell it at $417 per month. Then told us they will work...

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2.5

The lady that called me was very rude and was very degrading she did not want to hear anything I had to say when I...

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1.9

Its still at shop the warranty people dont want to replace transmission want to break it down and warranty directly...

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1

I purchased a 2018 Ford Escape. It has been in the shop twice. The second time I have been waiting 3 weeks for Ford to...

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Kia Motors and Ford Products and Services

Most reviewed product and services
  • Kia Motors Car (351 reviews)
  • Kia Motors Warranty (54 reviews)
  • Kia Motors Customer Care (33 reviews)
  • Ford Car (227 reviews)
  • Ford Warranty (68 reviews)
  • Ford Repair (61 reviews)