PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GMC and Ford as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

GMC
GMC
1.9
Ford
2.1
GMC
Ford

GMC and Ford Overview

Total reviews 228 1402
Company responses 0 0
Issues resolved 0 6

GMC and Ford Consumer Ratings

Rank
89 out of 599 in Auto category
62 out of 599 in Auto category
Customer service
94 in category
69 in category
Product or Service Quality
80 in category
75 in category
Website
78 in category
63 in category
Value for money
87 in category
77 in category

GMC and Ford Rating Details

Customer service
1.4
(77 reviews)
1.6
(430 reviews)
Reviewer's quote

So weve been dealing with the dealership and gmc customer service for almost 3 months with no clue when a part would be available! The dealership asked if they could put a used part in, and that would be the permanent fix. No way! And we cant even get them to tell us exactly which part they need....

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...Called customer service only to find out that they will reimburse for a rental of a Ford vehicle only and only $40 a day. This company is a joke, how are ppl still buying this name brand of a vehicle. If I could have given it 0 stars I would...

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Product or Service Quality
1.6
(73 reviews)
1.6
(412 reviews)
Reviewer's quote

This was the most underrated unprofessional experience I have experienced along with the vehicle having only 68000 original miles and needing a new engine. Wow what quality!!! Buy foreign cars for quality!!!

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...Valles, My name is Kevin Mayer and I had my 2007 Ford Ranger towed into your service department on Friday 2/9/2024, for a no start problem. My advisor is Miguel, and my repair order is 281413. I was informed on Wednesday 2/14, that the pcm is defective and needs replacement...

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Website
2.1
(68 reviews)
2.2
(323 reviews)
Reviewer's quote

...Can i get an owners manual somehow? Printed copies have been unavailable on the website even at the listed price of $55. Ive bought many gm vehicles over the years, too many to count. We currently have a total of 4 of them...

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On 8/4/2020 I purchased a used 2018 F-350 (VIN 1FT8W3BT7JEB95111) from a Wisconsin Ford dealership.In July of 2022 I received a form letter from FMC regarding Customer Satisfaction Program 21M05..."Unintended Tailgate Opening". I took that letter with me on my next visit (oil change) to the same...

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Value for money
1.7
(65 reviews)
1.8
(302 reviews)
Reviewer's quote

...I did buy a warranty and still have spent close to $5,000 in repairs on a vehicle that isnt worth its value. This is the worst vehicle ever and I will never purchase another GMC product!..

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We feel that your dealership was trying to get more money from us or even the next person. I will be sending this information off to the BBB for further investigation and also contacting our attorney regarding the PRICE GOUGING of the consumer. This action is uncalled for and needs to be addressed...

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GMC and Ford Pros and Cons

Pros
  • Trucks
  • Looks of my truck
  • Overall a gmc envoy is good
  • I liked the truck very much until ford couldnt fix it
  • Truck until a lack of customer service
  • Ford vehicle
Cons
  • Customer service
  • Engine failure
  • Customer service is the worst
  • Customer service
  • Lack of recall for known problem
  • Repairs

GMC and Ford Most Positive Reviews

Top rated reviews
5

I went got my oil change Saturdays and i ended up pay 72 dollars. they said my truck took 9 quarts of oil. when my...

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5

Too specific, but ours just died, specifically, wrecked & we're in morning. I'm the wife and loved it/him "Fharris"...

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4.7

I purchased a 2019 Blazer on 2/2/20. I have 24112 miles on it now. I had to have the key fob battery changed already...

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5

2011 Mercury Milan electronic power steering goes out while driving making it extreamly hard to steer. Ford knows they...

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GMC and Ford Most Critical Reviews

Lowest rated reviews
1

My son and I almost died in a car that had the recall issue My car 2017 CHEV Malibu and the esm issue cause the fuel...

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1

Had to replace ignition due to it would not start my mechanic said FORD made it with too much play in it and it will go...

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1

This was the most underrated unprofessional experience I have experienced along with the vehicle having only 68000...

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1

See my letter sent to the general manager at Ford of Montebello concerning my repair problems.
Good afternoon Mr. Valles,...

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GMC and Ford Latest Reviews

Recent published reviews
No votes

No one answered my problem and they left me waiting on the line. Onstar road asisten broke my GMC and onstar not...

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No votes

I had a question about diagnostics and repairs on my vehicle that was performed and my vehicle is acting worse now than...

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No votes

From onstar roads asisten broke my truck and onstar dont respond to fixed my truck, no provide expert personal agent

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No votes

Local Ford dealership kept my vehicle for 19 days the first 12 days they didnt even touch it meanwhile having me rent a...

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