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General Motors
Ford

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

General Motors

General Motors

1.9
  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 834 TOTAL REVIEWS
Rank
49 out of 1245
in Auto category
Rating Details
Customer service
Product or Service Quality
Website
Location
Statistics of Customer Service Calls
  • TOTAL CALLS
    4
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    04:48
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
37 reviews
2
35 reviews
1.4
22 reviews
Ford

Ford

2.0
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 811 TOTAL REVIEWS
Rank
46 out of 1245
in Auto category
Rating Details
Customer service
Product or Service Quality
Website
Location
Statistics of Customer Service Calls
  • TOTAL CALLS
    6
  • SUCCESSFUL
    33%
  • AVG CALL DURATION
    00:28
  • ISSUES RESOLVED
    0%
Top Products and Services
Car
1.7
222 reviews
1.8
64 reviews
1.6
59 reviews

How would you compare General Motors vs Ford?

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Anonymous
#1622119

I have owned them both, (Ford and Chevrolet) and honestly, I've had the least trouble with Chevrolet. I have had a terrible experience with Ford and I'm done with them forever.

I drove Chevrolet for 15 years and only one trip to dealership for repairs and I buy a new Ford and I couldn't stay out of the dealership. Worst purchase I have ever made. Do yourself a favor and stay away from Ford.

Buy anything else. Poor quality.

basilhoffman
#1356375

I have owned a Chevrolet Tahoe and a Lincoln Navigator. Both were good vehicles.

However, the extended warranty I bought from Ford for my Lincoln was proven in court to be a fraudulent document.

The court agreed that the Extended Service Plan document allows Ford to disregard the written terms of the agreement and deny claims for parts explicitly covered. The Extended Service plan now claims that more than 1000 parts are covered, but Ford actually only covers fewer than 300.

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