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  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 794 TOTAL REVIEWS
Rank
48 out of 1035
in Auto category
Rating Details
Customer service
Product or Service Quality
Website
Location
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
34 reviews
2.5
26 reviews
1.6
18 reviews

Ford

2.0
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 778 TOTAL REVIEWS
Rank
49 out of 1035
in Auto category
Rating Details
Customer service
Product or Service Quality
Website
Location
Statistics of Customer Service Calls
  • TOTAL CALLS
    1
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    00:45
  • ISSUES RESOLVED
    0%
Top Products and Services
Car
1.8
213 reviews
1.8
64 reviews
2.5
55 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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basilhoffman
Burbank, California, United States #1356375

I have owned a Chevrolet Tahoe and a Lincoln Navigator. Both were good vehicles.

However, the extended warranty I bought from Ford for my Lincoln was proven in court to be a fraudulent document.

The court agreed that the Extended Service Plan document allows Ford to disregard the written terms of the agreement and deny claims for parts explicitly covered. The Extended Service plan now claims that more than 1000 parts are covered, but Ford actually only covers fewer than 300.

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