PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about General Motors and Ford as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

General Motors
Ford

General Motors and Ford Overview

Total reviews
865
856
Company responses
0
0
Issues resolved
8
1

General Motors and Ford Consumer Ratings

Rank
64 out of 474 in Auto category
51 out of 474 in Auto category
Customer service
63 in category
50 in category
Product or Service Quality
56 in category
52 in category
Website
55 in category
50 in category
Discounts and Special Offers
38 in category
30 in category

General Motors and Ford Rating Details

Customer service
1.4 (179 reviews)
1.5 (196 reviews)
Reviewer's quote

Bought 2019 Cruze hatchback Oder from HVAC will make you Dizzy GM has bulletin on it but no fix paint is also coming off GM customer service doesn't care have a 26,000 dollar paper weight you can't drive ..

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..." Since I called to say there was a problem with the car, I've had nothing but lies from this service department and Ford Customer Service is a joke..

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Product or Service Quality
1.6 (164 reviews)
1.6 (191 reviews)
Reviewer's quote

I’m am dissatisfied about my 2016 Camaro 2SS I have 32000 miles, I’ve only had my car for 2 years and my car has been in the Chevrolet dealership Service department location Fremont California Automall dealership 13 times this has cost me $5000 it’s under warranty five-year warranty or 100,000...

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2 days later on friday called my service advisor Hayden and left a message at his ext. to call me back to give me a status if my truck was fixed or not, got no call back so on saturday i called him and he said that the repairs would take several more days into the next week as parts were ordered....

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Website
2.2 (138 reviews)
2.4 (153 reviews)
Reviewer's quote

On the day of April 12th, 2014 I attempted to login to the GM Financial website using the same exact logins I always use. Instead of accessing their website easily, I instead received many login attempt errors. Their system kept telling me I needed to "create and account" and to click the...

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...On Ford's website...

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Discounts and Special Offers
1.8 (134 reviews)
1.9 (137 reviews)
Reviewer's quote

...I worked for Gm for 30 years and Chrysler for 13 and get discounts from both so now it will only be Chrysler products..

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...Raybuck on the internet offers replacement sheet metal for Ford trucks 2009 to 2014. If you can fix it, take it to a good body shop and have them do the repair. Oh..

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General Motors and Ford Pros and Cons

Pros
  • Salesman
  • Dealership
  • Service dept staff
  • I liked the truck very much until ford couldnt fix it
  • Truck until a lack of customer service
  • Ford vehicle
Cons
  • Customer service
  • Given the runaround
  • No customer support
  • Customer service
  • Would not honor recall
  • No one to take my problem on

General Motors and Ford Most Positive Reviews

Top rated reviews
5

I took my suv to labadie in bay city, mi., and the staff there is very unprofessional. It appears they enjoy giving...

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5

THIS CAR IS SUPPOSED TO GET 25 MPG CITY AND 30 MPG HIGHWAY. IN REALITY IT GETS 19 MPG PERIOD!! I CAN'T EVEN GET 25...

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5

My transmission had a total failure at 55,000. Two months out of warranty. Nobody would offer any assistance. It's a...

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5

2011 Mercury Milan electronic power steering goes out while driving making it extreamly hard to steer. Ford knows they...

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General Motors and Ford Most Critical Reviews

Lowest rated reviews
1

My key gets stuck in my ignition and I went to the Rick Hendrick dealership in Charleston, SC to see if there was a...

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1

Ford sent me an invite to the grand opening sale today. Took the flyer in to buy the truck pictured in the ad. Salesman...

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1

I purchased a 2012 Malibu LT in January of 2012. Since the purchase, I have been to the service department at least...

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1

i sent my mondeo for clutch repair kit. Upon collecting notice stale smell from the car and found out the carpet in the...

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General Motors and Ford Latest Reviews

Recent published reviews
1.9

I bought my first chevy in years. The paint is bubbling off the front of the hood right after we bought it.. We took it...

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No votes

All ford truck emblems fade and go to *** after only a few years. I have been a ford guy all my life, but should I...

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No votes

The paint is falling off the truck all the way to the metal

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2.2

Took my truck in for warranty repairs and was told it would take about 3 days or so to order parts and repair but i had...

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General Motors and Ford Products and Services

Most reviewed product and services
  • General Motors Warranty (37 reviews)
  • General Motors Customer Care (36 reviews)
  • General Motors Transmission (25 reviews)
  • Ford Car (225 reviews)
  • Ford Warranty (65 reviews)
  • Ford Repair (59 reviews)