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Footsmart

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 61 TOTAL REVIEWS
  • $1.7K CLAIMED LOSSES
  • $76 AVERAGE LOSS
1.8
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Delivery speed was decent 4
  • Their prices were decent 1
  • Promptness of order 1
  • Prices were decent 1

Customers don't like

  • Poor refund policy3
  • Customer service3
  • Horribly made product2
  • Your way of handling a lost package1
  • Strict return policy1
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Zappos

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 46 TOTAL REVIEWS
  • $10.2K CLAIMED LOSSES
  • $926 AVERAGE LOSS
2.1
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Verity 1
  • Customer service 1

Customers don't like

  • Shipping1
  • Order processing1
  • Customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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