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Footsmart

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 60 TOTAL REVIEWS
  • $1.7K CLAIMED LOSSES
  • $76 AVERAGE LOSS
1.9
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Staff
  • Delivery speed was decent 4
  • Prices were decent 1
  • Their prices were decent 1
  • Promptness of order 1

Customers don't like

  • Customer service3
  • Poor refund policy3
  • Horribly made product2
  • Being accused of returning worn merchandise1
  • Strict return policy1
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Shoebuy

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 77 TOTAL REVIEWS
  • $2K CLAIMED LOSSES
  • $62 AVERAGE LOSS
1.6
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Staff
  • Agent on the phone was nice 1
  • Great selection 1

Customers don't like

  • Return policy4
  • Failure to notify customers of the new restocking fee4
  • Hidden cost restock fee that no one mentioned3
  • Lousy customer service3
  • Refund policy2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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