PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Footsmart and Magnacare as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Footsmart

Footsmart

2.0
Magnacare

Magnacare

Has Verified Representatives
1.3
Footsmart
Magnacare

Footsmart and Magnacare Overview

Total reviews 66 93
Company responses 0 6
Issues resolved 2 0

Footsmart and Magnacare Consumer Ratings

Rank
384 out of 2105 in Footwear and Clothing category
242 out of 1079 in Insurance category
Customer service
253 in category
232 in category
Product or Service Quality
216 in category
188 in category
Website
235 in category
240 in category
Diversity of Products or Services
145 in category
275 in category

Footsmart and Magnacare Rating Details

Customer service
1.6 (19 reviews)
1 (29 reviews)
Reviewer's quote

...The shoes took forever to come and I was so upset with customer service that I wanted to return the shoes without taking them out of the box. It's been a month since I've been reimbursed and I'm still waiting. For the extra $10, I will go to Zappos from now on...

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...A customer service rep said "I'm sorry i can't do anything". Yes you can, i was a member you have to make sure a claim which comes to you is processed and i am not responsible for the charges. I don't even have the words for your horrible insurance company...

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Product or Service Quality
2.3 (16 reviews)
1.2 (21 reviews)
Reviewer's quote

...This was not my error! Some of the worst customer service I've ever seen. I'll never order anything from them again! ..

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...I've tried calling customer service but I cant get through because I do not have my member ID card anymore. Please call me at 631 3360377 or email nplacide2009@gmail. com...

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Website
2.9 (16 reviews)
1.3 (20 reviews)
Reviewer's quote

Ordered a pair of Abeo shoes for wife, size 6.5, that were on clearance. Get shoes, they run small. So small that my wife who can sometimes take a 6 has to cram foot in them. Call to exchange, No way are they going to exchange. Told them I was giving them bad review everywhere I could. They don't...

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Phone system is horribleCannot reach a human to ask simple questions

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Diversity of Products or Services
3.1 (15 reviews)
1 (16 reviews)
Reviewer's quote

I ordered two pairs of boots in mid November for Christmas. These were for my daughters who I was spending Christmas with. I ordered this early because first, things always get sold out early over the holidays, and second - we were leaving near the beginning of December for Prague to spend the...

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...for Medicare & Medicaid Services; New York’s state insurance exchange, known as New York State of Health; and the New York State Department of Financial Services. That said, they are said to be receiving through the federal risk-corridor program $147 million so claims should be...

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Footsmart and Magnacare Pros and Cons

Pros
  • Delivery speed was decent
  • Promptness of order
  • Prices were decent
No votes
Cons
  • Customer service
  • Poor refund policy
  • Strict return policy
  • Customer service
  • No claim satus
  • Lack of care

Footsmart and Magnacare Most Positive Reviews

Top rated reviews
5

Perfect . my order came on day they told me. Enclosed in another box for shipping. shoes are clean and exactly as I...

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No votes
4.7

I actually had a wonderful experience with Footsmart’s customer service. I purchased several pair of Plantar Fasciitis...

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No votes

Footsmart and Magnacare Most Critical Reviews

Lowest rated reviews
1

Bought slippers $60.00 on Nov. 20th. My husband gave them to me for Christmas and after one week the inner sole came...

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1

Doctors will no longer accept magnacare because they do not pay bills in a timely manner. What magnacare is doing is...

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1

My wife bought a pair of shoes and first used them while we were on vacation in Virginia. The sole of both started...

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1

WHAT A SCAM! WHO EVER HEARD OF PAYING UP TO $350.00 FOR SCRIPTS FOR A WHOLE YEAR AT THE AGE OF 53?
I WAS SCAMMED AND GO...

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Footsmart and Magnacare Latest Reviews

Recent published reviews
1.8

Ordered a pair of Abeo shoes for wife, size 6.5, that were on clearance. Get shoes, they run small. So small that my...

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No votes

How do you get to speak with a customer service Representative? I've been calling different numbers for days, and I am...

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2.5

I ordered two pairs of boots in mid November for Christmas. These were for my daughters who I was spending Christmas wit...

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No votes

I spoke to two reps, one of which was Martha. They both were not polite and had an attitude problem.

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Footsmart and Magnacare Products and Services

Most reviewed product and services
  • Footsmart Shipping Service (8 reviews)
  • Footsmart Customer Care (6 reviews)
  • Magnacare Health Insurance (14 reviews)
  • Magnacare Medical Claim (13 reviews)
  • Magnacare Customer Care (10 reviews)