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Footsmart

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 60 TOTAL REVIEWS
  • $1.7K CLAIMED LOSSES
  • $76 AVERAGE LOSS
1.9
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Delivery speed was decent 4
  • Prices were decent 1
  • Their prices were decent 1
  • Promptness of order 1

Customers don't like

  • Customer service8
  • Strict return policy6
  • Horribly made product3
  • Poor refund policy3
  • Customer service and return policy1
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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1094 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Price and convenience 3
  • Selection 3
  • Quality of item 3
  • Quality of products 3
  • Salesperson in store very personable 2

Customers don't like

  • Poor customer service29
  • Customer service20
  • Billing and customer service10
  • Staff9
  • False advertising of stock7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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