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Footsmart

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 60 TOTAL REVIEWS
  • $1.7K CLAIMED LOSSES
  • $76 AVERAGE LOSS
1.9
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Staff
  • Delivery speed was decent 4
  • Prices were decent 1
  • Their prices were decent 1
  • Promptness of order 1

Customers don't like

  • Customer service10
  • Strict return policy6
  • Poor refund policy4
  • Horribly made product3
  • Customer service and return policy1
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Ll Bean

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 55 TOTAL REVIEWS
  • $2.6K CLAIMED LOSSES
  • $137 AVERAGE LOSS
2.2
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Staff
  • Product selection online 2
  • Prodcut selection 2
  • Product 2
  • Tall sizes 1
  • Theoretical size range offered 1

Customers don't like

  • Quality of products in decline7
  • Way it currently operates7
  • Poor customer service4
  • No clerk personality2
  • Too many popular products in continuous back order status2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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