PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Upstep and Foot Solutions as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Upstep
Foot Solutions

Upstep and Foot Solutions Overview

Total reviews
5
11
Company responses
0
0
Issues resolved
0
0

Upstep and Foot Solutions Consumer Ratings

Rank
403 out of 3072 in E-commerce category
658 out of 2052 in Footwear and Clothing category
Product or Service Quality
286 in category
444 in category
Delivery Service
246 in category
529 in category
Price Affordability
556 in category
729 in category
Advertised vs Delivered
199 in category
489 in category

Upstep and Foot Solutions Rating Details

Product or Service Quality
2 (4 reviews)
1.5 (6 reviews)
Reviewer's quote

...I am in No way satisfied with this product. I believe they are one size fits all product. They tell you they are custom...

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...‘ What an *** He offers me a pair smugly and I told him it was an inferior product and that I didn’t want them. I would never shop in that store and by word of mouth they will lose a lot of business. What a horrible way to treat a paying customer even if it was a small purchase..

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Delivery Service
2 (4 reviews)
1 (4 reviews)
Reviewer's quote

The order took a lot of time to arrive. The insoles were plastic cheap garbage, that you could get over the counter. The company was not helpful in resolving any issues with my order, you'd have to fight to get through to receive an answer to your inquiry.Still haven't gotten my refund, and they...

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Spent $399 for custom arch supports for my husband he has a low back injury & I was told he would be able to walk further went back to the store to have them adjusted 3 or 4 times finally had them remake the soft support instead of the hard one went back to the store once for these finally took out...

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Price Affordability
2 (4 reviews)
1 (4 reviews)
Reviewer's quote

They took almost 5 weeks to come and when they did they are just 3 pieces of cheap over the counter insoles/plastic pieces glued together. I immediately tried to ship them back, there is no return address on the website or packaging and NO ONE ever answers the phone. finally I get a ship back...

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...Elsa Fritts , quoted me a confirmed half off sale price , then changed. Was going to purchase , she hostile refused to allow me to purchase loafers , I wanted My name is Elsie Stewart 216 591-0903 . Thanks ,..

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Advertised vs Delivered
2 (4 reviews)
1 (4 reviews)
Reviewer's quote

I am a leading player in a my Basketball team. I have tried many custom orthotics but no custom orthotics have made a real change. The first time I really felt the change was when I started using Upstep's custom orthotics! It wad customised to my feet and for my Basketball needs! It was easy - once...

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Paid $ 300 for insoles may has well flushed it down the toilet . go see a doctor and spend less

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Upstep and Foot Solutions Pros and Cons

Pros
  • Great website high quality product very good customer service
No votes
Cons
  • Junk and bad customer service
  • Could not get my name correct
No votes

Upstep and Foot Solutions Most Positive Reviews

Top rated reviews
5

I am a leading player in a my Basketball team. I have tried many custom orthotics but no custom orthotics have made a...

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No votes
No votes
No votes

Upstep and Foot Solutions Most Critical Reviews

Lowest rated reviews
1

They took almost 5 weeks to come and when they did they are just 3 pieces of cheap over the counter insoles/plastic...

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1

Paid $ 300 for insoles may has well flushed it down the toilet . go see a doctor and spend less

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1

I got the Foot impression did that and sent it back. After 4 weeks I had to contact Upstep about my order. It took them...

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1

Worse experience ever. Got shoes for almost 300 . And wasn’t able to return it because it wasn’t comfortable. Bad...

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Upstep and Foot Solutions Latest Reviews

Recent published reviews
1

The order took a lot of time to arrive. The insoles were plastic cheap garbage, that you could get over the counter. The...

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1

Spent $399 for custom arch supports for my husband he has a low back injury & I was told he would be able to walk...

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No votes

I am both mad and upset the I bought Upstep supposed orthotics! These are not custom at all..At best they are...

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1.4

I purchased two sets of insoles to replace the ones in my everyday shoEs. Even although I only paid 2.50 for each set I...

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Upstep and Foot Solutions Products and Services

Most reviewed product and services
  • Upstep Inserts (3 reviews)
  • Foot Solutions Inserts (3 reviews)