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Foodpanda

Food Delivery
  • 1 ISSUES RESOLVED
  • 359 TOTAL REVIEWS
  • $27.3K CLAIMED LOSSES
  • $379 AVERAGE LOSS
1.4
Customer service
Reliability
Website
Turnaround Time
Diversity of Products or Services
  • Concept 3
  • Diversity of food 2
  • Speed 1
  • Pathetic 1
  • Offers 1

Customers don't like

  • Customer service16
  • Worst service5
  • Every thing5
  • Super worst service4
  • Pathetic4
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Grubhub

Food Delivery
  • 5 ISSUES RESOLVED
  • 804 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $935 AVERAGE LOSS
1.5
Customer service
Reliability
Website
Turnaround Time
Diversity of Products or Services
  • Ease of website use 12
  • Idea of the service 8
  • Website 6
  • Deleting my account 4
  • I liked the idea of grubhub 3

Customers don't like

  • Poor customer service25
  • Lack of correcting issues8
  • Lateness of service7
  • Worst customer service6
  • No accountability5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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