PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Zomato and Foodpanda India as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Zomato
Foodpanda India

Zomato and Foodpanda India Overview

Total reviews
1566
214
Company responses
0
0
Issues resolved
6
0

Zomato and Foodpanda India Consumer Ratings

Rank
68 out of 259 in Food Delivery category
74 out of 259 in Food Delivery category
Customer service
No votes
50 in category
Product or Service Quality
No votes
60 in category
Website
No votes
68 in category
Reliability
No votes
57 in category

Zomato and Foodpanda India Rating Details

Customer service
No votes
1.2 (126 reviews)
Reviewer's quote

...I try reach customer service no one respond. Order ID 1293736481 I need cal from your end..

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...we'll chose for other food service No proper customer service No service to chat and call only email. Why can't you handle the customers by call service?..

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Product or Service Quality
No votes
1.2 (118 reviews)
Reviewer's quote

Worst service Slept starved, Bad support..

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...False offers and false service..

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Website
No votes
1.7 (120 reviews)
Reviewer's quote

...Plz delete your website..

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When i complaint they said eat veg and ignore non veg, not taking responsibility of incorrect information on their website, After 2 hours of complaint chat, they somehow agreed to return the food with same no. of items and still no reverence of time wasted on complaint chat, and meal i had to...

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Reliability
No votes
1.1 (125 reviews)
Reviewer's quote

My food item has not been delivered.

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Whenever I have ordered my order has been cancelled. Most of the time order is cancelled after half an hour leading me to embarrassment when I had guests coming home. These people are frauds they take your money and hold it in their accounts for 7 to 10 days. They are doing this with Lakshmi of...

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Zomato and Foodpanda India Pros and Cons

Pros
  • Zomato customer care
  • Time waste
  • No pros
  • Pathetic
  • Offers
  • Hotel
Cons
  • Refund policy
  • Customer support
  • Poor arrogant customer care
  • Customer service
  • Every thing
  • Pathetic

Zomato and Foodpanda India Most Positive Reviews

Top rated reviews
5

I picked up name of Restaurant serving buffet "Ibrahimi palace" in Bur dubai opposite Burjaman shopping centre. The pric...

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4.4

i had a cancellation of my lunch order by my regular tiffin guy as his cheft ran away for few days, and then orde first...

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5

I ordered from Zomato today at 09:50 PM - Order Number - 1178452902, delivery executive has already assigned and app sta...

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3.9

Delayed service, very rude behavior, no apologies. Even after reminding restaurant 2 times, deliberately make it late.

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Zomato and Foodpanda India Most Critical Reviews

Lowest rated reviews
1

I ordered a pizza at 9pm, followed up at 10.30 and was promised a call back regarding my order. No one called me, I...

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1

I want to share my experience with foodpanda. On Thursday, 21st May, 2015 at 7.00 PM I have ordered my meal through food...

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1

Hi Zomato Team,

I had 200 rupees in my account .I had checked my zomato credits before i was ordering my food. But af...

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1

Something freaking went wrong with the *** app of yours and money got deducted twice from my account. On top of that, yo...

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Zomato and Foodpanda India Latest Reviews

Recent published reviews
1.7

My food item has not been delivered.

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No votes
No votes

The delivery persons bike is not working so he refused to deliver the order

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No votes

Zomato and Foodpanda India Products and Services

Most reviewed product and services
  • Zomato Delivery Service (414 reviews)
  • Zomato Customer Care (219 reviews)
  • Zomato Vehicle Driver (77 reviews)
  • Foodpanda India Delivery Service (121 reviews)
  • Foodpanda India Customer Care (23 reviews)
  • Foodpanda India Mobile Application (5 reviews)