PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Swiggy and Foodpanda India as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Swiggy
Foodpanda India

Swiggy and Foodpanda India Overview

Total reviews
248
214
Company responses
0
0
Issues resolved
1
0

Swiggy and Foodpanda India Consumer Ratings

Rank
24 out of 259 in Food Delivery category
74 out of 259 in Food Delivery category
Customer service
18 in category
51 in category
Diversity of Products or Services
35 in category
68 in category
Billing Practices
16 in category
40 in category
Website
40 in category
69 in category

Swiggy and Foodpanda India Rating Details

Customer service
2 (63 reviews)
1.2 (126 reviews)
Reviewer's quote

...And this useless company doesn't give me any option to talk to their customer service because the number is not working and neither their *** support bot is accessible from the app..

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...we'll chose for other food service No proper customer service No service to chat and call only email. Why can't you handle the customers by call service?..

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Diversity of Products or Services
2.2 (54 reviews)
1.4 (119 reviews)
Reviewer's quote

Im very much unhappy with delivery boy services and hotel food along with food packaging 2 times so worst service ever i felt very bad today..

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...Please refrain from using the services provided by them. I am not the only one who suffered, there are 4 other of my friends who faces this issue. There many others who facing the issue can be checked on review section of the app store..

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Billing Practices
2.1 (55 reviews)
1.6 (98 reviews)
Reviewer's quote

In my order has been canceled, but in my order is 7 days before cancelled,still not refund in money

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Food panda offers cashback along with paytm but no cashback received till now. I ordered food yesterday night. False offers and false service.

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Website
2.2 (54 reviews)
1.7 (120 reviews)
Reviewer's quote

I want to know the terms and conditions for registering my restaurant with swiggy

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When i complaint they said eat veg and ignore non veg, not taking responsibility of incorrect information on their website, After 2 hours of complaint chat, they somehow agreed to return the food with same no. of items and still no reverence of time wasted on complaint chat, and meal i had to...

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Swiggy and Foodpanda India Pros and Cons

Pros
  • I dont knw
  • Ntg
  • Proper customer satisfaction
  • Pathetic
  • Offers
  • Hotel
Cons
  • Ntg
  • Worst delivery service
  • This is customer satisfaction based company
  • Customer service
  • Every thing
  • Pathetic

Swiggy and Foodpanda India Most Positive Reviews

Top rated reviews
5

My account is temporarily blocked

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4.4

i had a cancellation of my lunch order by my regular tiffin guy as his cheft ran away for few days, and then orde first...

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5

My ID is block 1030157 plz check
And I dnt no the reason
Plz do favor for me

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3.9

Delayed service, very rude behavior, no apologies. Even after reminding restaurant 2 times, deliberately make it late.

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Swiggy and Foodpanda India Most Critical Reviews

Lowest rated reviews
1

By mistake I placed an order from swiggy to wrong address and with in a minute I cancel the order. I did not the amount...

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1

I want to share my experience with foodpanda. On Thursday, 21st May, 2015 at 7.00 PM I have ordered my meal through food...

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1

The delivery boy him self went to wrong address and then later he started shouting by saying road is closed n all that h...

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1

Something freaking went wrong with the *** app of yours and money got deducted twice from my account. On top of that, yo...

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Swiggy and Foodpanda India Latest Reviews

Recent published reviews
4

In my order has been canceled, but in my order is 7 days before cancelled,still not refund in money

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No votes

Sir hm kl sy boht tenshon MA ha k hamry paisy food panda ko taranfar ni ho rhy hmari koi bhi help ni kr rha or ni hi...

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No votes

In my order has been canceled, but in my order is 7 days before cancelled,still not refund in money.

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No votes

I will give only one chance

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Swiggy and Foodpanda India Products and Services

Most reviewed product and services
  • Swiggy Delivery Service (10 reviews)
  • Swiggy Customer Care (8 reviews)
  • Swiggy Account (4 reviews)
  • Foodpanda India Delivery Service (121 reviews)
  • Foodpanda India Customer Care (23 reviews)
  • Foodpanda India Mobile Application (5 reviews)