PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Food Lion and Kroger as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Food Lion
Kroger

Food Lion and Kroger Overview

Total reviews
278
1195
Company responses
0
0
Issues resolved
4
4

Food Lion and Kroger Consumer Ratings

Rank
30 out of 394 in Food Stores category
73 out of 394 in Food Stores category
Customer service
No votes
64 in category
Price Affordability
No votes
62 in category
Discounts and Special Offers
No votes
30 in category
Product or Service Quality
No votes
48 in category

Food Lion and Kroger Rating Details

Customer service
No votes
2 (466 reviews)
Reviewer's quote

Poor customer service to customers who purchase their food with cash. Some cashiers at the Food Lion stores treat customers like they trying to steal by overly marking your money and calling other employees to stare at the money to make sure it is real. Its embarrassing and makes the the customer...

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is; their App, poor customer service, incorrect over charges and constantly having to prove I have valid coupons. It's exhausting and instead of repeating my concern or showing that they're listening they try to put me on the defensive. I've visited and lived in other states where there's more...

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Price Affordability
No votes
2.8 (385 reviews)
Reviewer's quote

There is no possible way for the consumer to see the register print-out to determine what price is being rung up. It is only after the final item is scanned and the long receipt is available can one determine if a discount was given. This morning I went to my local Food Lion and purchased some baby...

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Tell me how with things the way they are now that you can shrink the amount of food in a package ?(yes your brand) and still charge the same price. Wrong so wrong..

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Discounts and Special Offers
No votes
2.9 (398 reviews)
Reviewer's quote

from egg rolls, crisp outside baked or fried wrappers, and that's what Pagoda offers. I've offered Pagoda egg rolls to friends and they loved them but when they looked for them, Discontinued. Why can't you have the egg rolls and the pot stickers ? Food Lion and other brands don't just have one...

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...I special ordered this cake. Tonight when I picked it up...

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Product or Service Quality
No votes
2.4 (373 reviews)
Reviewer's quote

...However, this poor quality product has to be addressed and until it is, Ill inform family and friends to not buy this product!!..

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I would think that months of practice at this sort of service would have given Kroger time to perfect it. I have not had this issue with Randalls or HEB. Why is Kroger assigning this to stores so far from the delivery when there are big, well stocked stores close by? I am sharing my experience on...

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Food Lion and Kroger Pros and Cons

Pros
  • Prices
  • Before 04042016
  • Loved
  • Near my home
  • Friendley and courtous
  • Prices
Cons
  • Poor management
  • Customer services
  • Poor customer service
  • Customer service
  • Customer service skills
  • No management

Food Lion and Kroger Most Positive Reviews

Top rated reviews
5

Hello,
I agree with you wanting smaller packages for smaller families. I just wanted to let you know that you do not ha...

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5

I go to Kroger almost every day after work, sometimes I don't get off until after 11pm. I called earlier in the day to...

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5

At 4pm today 10/11/2014, I went into the food lion store #2644 at 8024 Augusta Rd. Piedmont S C.
I visit this store at l...

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5

I LOVE KROGER THEY HAVE GREAT DEALS ALL THE TIME. I AM GLAD TO BE APART OF THE KROGER CLUB THEY HAVE THE BEST SELLS AND...

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Food Lion and Kroger Most Critical Reviews

Lowest rated reviews
1

Our West Beverley Street Food Lion is referred to, in our neighborhood as "The Gut Wagon." They sell expired, spoiled fo...

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1

THE BAD STORES IN THIS CITY

KROGER - 359
1159 Emmet St N
Charlottesville, VA 22903-4837


KROGER - 334
1980 Rio Hill Ce...

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1

I just wanted to express my disappointment with a very rude customer service representative on register #3 store number...

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1

Is every Kroger customer blind? Over the last year or so Kroger has led the way for fleecing their customers wallets...

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Food Lion and Kroger Latest Reviews

Recent published reviews
4.6

I Was Told By The Worker's. They Could Not Give Me A Roll Of Quarters. So I Now Need To Find A New Place To Shoppe...

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1

Living in corporate area and forced to visit more than a dozen locations, I 'm appalled how customers are talked to and...

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4.1

Store in Marian N.C. Why not force mask font feel safe to many people without mask.

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No votes

I recently went to the Tullahoma Kroger Pharmacy . They have a partial piece of plexi glass at the registers. No real...

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Food Lion and Kroger Products and Services

Most reviewed product and services
  • Food Lion Manager (52 reviews)
  • Food Lion Customer Care (26 reviews)
  • Food Lion Cashier (19 reviews)
  • Kroger Manager (133 reviews)
  • Kroger Customer Care (132 reviews)
  • Kroger Cashier (71 reviews)