PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Harris Teeter and Food Lion as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Harris Teeter
Food Lion

Harris Teeter and Food Lion Overview

Total reviews 244 283
Company responses 0 0
Issues resolved 1 4

Harris Teeter and Food Lion Consumer Ratings

Rank
96 out of 406 in Food Stores category
40 out of 406 in Food Stores category
Customer service
76 in category
No votes
Diversity of Products or Services
92 in category
No votes
Discounts and Special Offers
58 in category
No votes
Location
74 in category
No votes

Harris Teeter and Food Lion Rating Details

Customer service
1.9 (95 reviews)
No votes
Reviewer's quote

I went to customer service and at first she said they closed at 10 pm and that she could do nothing about it which was understandable. Then she went and checked the item and came back and accused me of being wrong in a very unprofessional manner. She further went on to say Do you want me to show...

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I asked the young clerk at the Customer Service counter if there were any other motorized carts available and he didn't seem to know what I was talking about so his answer to me was, "we don't have any". An employee walked up behind me and asked if she could help me and I explained that I needed to...

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Diversity of Products or Services
2.6 (92 reviews)
No votes
Reviewer's quote

Manager states the reason there are no products in Harris teeter is because of the warehouse. What ever the reason Harris Teeter is not meeting the basic needs of the community using Covid 19 as their excuse. Not talking paper products or meat I am talking about can goods, frozen goods common milk...

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...Not Fresh: * Many products on the sales floor have expired. Understaffed stores limit the number of associates to check and remove expired products for sale. Not Affordable: * Food Lion's prices are higher than its competitors...

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Discounts and Special Offers
2.5 (90 reviews)
No votes
Reviewer's quote

...Self service check out had over 20 people in line and only one other check out open Very long wait nice employees very poor management If it’s not onvic special you are paying twice the price of food lion or Walmart for the EXACT same item Over half the time I go there is a fifty percent chance of error on their pricing NEVER in the customers favor Good meats. Terrible seafood...

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from egg rolls, crisp outside baked or fried wrappers, and that's what Pagoda offers. I've offered Pagoda egg rolls to friends and they loved them but when they looked for them, Discontinued. Why can't you have the egg rolls and the pot stickers ? Food Lion and other brands don't just have one...

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Location
3.1 (90 reviews)
No votes
Reviewer's quote

I come to the Cidal location faithfully and I come in happy ,but leave in tears. This is the 4th time a cashier called me SIR and does not correct themselves unless I correct them. This happened a few minutes ago...

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I was at the westminster md location. The receipt total did not add up to the amount it should be when i brought it to the csm Brents attention he was argumentative and called me weird. As someone who has been in management for the last 7 years i do not take it lightly to give this review or call...

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Harris Teeter and Food Lion Pros and Cons

Pros
  • Nice employees
  • Some employees are nice
  • Quality of fruit and vegetables
  • Prices
  • Convenient location
  • Loved
Cons
  • Extremely poor customer experience
  • Poor customer experience
  • Management
  • Poor management
  • Customer services
  • Viloated

Harris Teeter and Food Lion Most Positive Reviews

Top rated reviews
5

Older store in new bern deli is amazing. Busy,fast friendly department. All deli staff inclidung cakes and bread people...

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5

Hello,
I agree with you wanting smaller packages for smaller families. I just wanted to let you know that you do not ha...

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5

Shout out to the guy who fills my prescription right before the store closes (because I work super long hours). U da...

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5

At 4pm today 10/11/2014, I went into the food lion store #2644 at 8024 Augusta Rd. Piedmont S C.
I visit this store at l...

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Harris Teeter and Food Lion Most Critical Reviews

Lowest rated reviews
1

Yesterday I shopped at my very favorite HARRIS TEETER in the RDU area. Now I am really re-thinking my fav place to...

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1

Our West Beverley Street Food Lion is referred to, in our neighborhood as "The Gut Wagon." They sell expired, spoiled fo...

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1

You haven't been to the one in Surf City, NC! There are vendors in this area that dread the visit to this store.

Rude...

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1

I just wanted to express my disappointment with a very rude customer service representative on register #3 store number...

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Harris Teeter and Food Lion Latest Reviews

Recent published reviews
1.8

Wrote a check for the amount charged at the Harris Teeter in Aberdeen, NC. The cashier refused the check and I...

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No votes

Store on Piney Green is a great store! Stopped there this am on my way to the Toyota dealer.
The one in Swansboro sucks!

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3.3

On the evening of Friday. September 25, 2020, a stocker at Store #345 in Burlington, NC, was stocking shelves while wear...

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No votes

Had some unknown object in frozen food, took photos went back in fourth for months no progress, will be buying food...

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Harris Teeter and Food Lion Products and Services

Most reviewed product and services
  • Harris Teeter Manager (41 reviews)
  • Harris Teeter Deli Department (14 reviews)
  • Harris Teeter Sanitary Conditions (5 reviews)
  • Food Lion Manager (52 reviews)
  • Food Lion Cashier (19 reviews)
  • Food Lion Meat (9 reviews)