PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Food Lion and Harris Teeter as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Food Lion
Harris Teeter

Food Lion and Harris Teeter Overview

Total reviews
280
235
Company responses
0
0
Issues resolved
4
1

Food Lion and Harris Teeter Consumer Ratings

Rank
29 out of 397 in Food Stores category
105 out of 397 in Food Stores category
Customer service
40 in category
74 in category
Price Affordability
26 in category
105 in category
Discounts and Special Offers
12 in category
68 in category
Diversity of Products or Services
37 in category
96 in category

Food Lion and Harris Teeter Rating Details

Customer service
2.3 (89 reviews)
1.9 (90 reviews)
Reviewer's quote

Poor customer service to customers who purchase their food with cash. Some cashiers at the Food Lion stores treat customers like they trying to steal by overly marking your money and calling other employees to stare at the money to make sure it is real. Its embarrassing and makes the the customer...

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I went to customer service and at first she said they closed at 10 pm and that she could do nothing about it which was understandable. Then she went and checked the item and came back and accused me of being wrong in a very unprofessional manner. She further went on to say Do you want me to show...

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Price Affordability
3.3 (84 reviews)
2.3 (80 reviews)
Reviewer's quote

There is no possible way for the consumer to see the register print-out to determine what price is being rung up. It is only after the final item is scanned and the long receipt is available can one determine if a discount was given. This morning I went to my local Food Lion and purchased some baby...

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After price hikes, I took serious look at my receipt and found sales prices on BOGO usually means you can get 1/2 price for one, and pay ANOTHER 1/2 price for second item. Website should state fact that WE PAY FOR SECOND ITEM in their BOGO "deal" - H-T BOGO DOES NOT MEAN BUY ONE GET ONE FREE. Check...

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Discounts and Special Offers
3.4 (82 reviews)
2.5 (86 reviews)
Reviewer's quote

from egg rolls, crisp outside baked or fried wrappers, and that's what Pagoda offers. I've offered Pagoda egg rolls to friends and they loved them but when they looked for them, Discontinued. Why can't you have the egg rolls and the pot stickers ? Food Lion and other brands don't just have one...

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...Self service check out had over 20 people in line and only one other check out open Very long wait nice employees very poor management If it’s not onvic special you are paying twice the price of food lion or Walmart for the EXACT same item Over half the time I go there is a fifty percent chance of error on their pricing NEVER in the customers favor Good meats. Terrible seafood...

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Diversity of Products or Services
3.1 (80 reviews)
2.6 (85 reviews)
Reviewer's quote

...Not Fresh: * Many products on the sales floor have expired. Understaffed stores limit the number of associates to check and remove expired products for sale. Not Affordable: * Food Lion's prices are higher than its competitors...

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Manager states the reason there are no products in Harris teeter is because of the warehouse. What ever the reason Harris Teeter is not meeting the basic needs of the community using Covid 19 as their excuse. Not talking paper products or meat I am talking about can goods, frozen goods common milk...

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Food Lion and Harris Teeter Pros and Cons

Pros
  • Prices
  • Convenient location
  • Before 04042016
  • Nice employees
  • Quality of fruit and vegetables
  • Clean store
Cons
  • Poor management
  • Customer services
  • Poor customer service
  • Extremely poor customer experience
  • Poor customer experience
  • Check out lines

Food Lion and Harris Teeter Most Positive Reviews

Top rated reviews
5

Hello,
I agree with you wanting smaller packages for smaller families. I just wanted to let you know that you do not ha...

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5

Older store in new bern deli is amazing. Busy,fast friendly department. All deli staff inclidung cakes and bread people...

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5

At 4pm today 10/11/2014, I went into the food lion store #2644 at 8024 Augusta Rd. Piedmont S C.
I visit this store at l...

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5

Shout out to the guy who fills my prescription right before the store closes (because I work super long hours). U da...

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Food Lion and Harris Teeter Most Critical Reviews

Lowest rated reviews
1

Our West Beverley Street Food Lion is referred to, in our neighborhood as "The Gut Wagon." They sell expired, spoiled fo...

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1

Yesterday I shopped at my very favorite HARRIS TEETER in the RDU area. Now I am really re-thinking my fav place to...

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1

I just wanted to express my disappointment with a very rude customer service representative on register #3 store number...

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1

You haven't been to the one in Surf City, NC! There are vendors in this area that dread the visit to this store.

Rude...

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Food Lion and Harris Teeter Latest Reviews

Recent published reviews
2.2

Went shopping on 2nd day of the sale . They advertised frozen Turkey breast and none were available. Asked the meat...

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5

My daughter shop Harris Teeter Warwick Blvd Biden Blvd all of the time .Spend lots of money buying their high price stuf...

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5

while visiting Parksley Virginia store I noticed workers in the freezer not wearing gloves and no jackets. When I asked...

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3.3

Today I was in Harris Teeter and I noticed a man walking around in the front of the store picking out flowers and no...

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Food Lion and Harris Teeter Products and Services

Most reviewed product and services
  • Food Lion Manager (52 reviews)
  • Food Lion Customer Care (26 reviews)
  • Food Lion Cashier (19 reviews)
  • Harris Teeter Manager (40 reviews)
  • Harris Teeter Customer Care (18 reviews)
  • Harris Teeter Deli Department (14 reviews)