PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Food Lion and Harris Teeter as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Food Lion
Harris Teeter

Food Lion and Harris Teeter Overview

Total reviews
252
201
Company responses
0
0
Issues resolved
3
1

Food Lion was first mentioned on PissedConsumer on Aug 20, 2008 and since then this brand received 252 reviews. It is 51 reviews more than Harris Teeter received since Jun 3, 2009. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Food Lion customer support team and Harris Teeter customer service.

Food Lion and Harris Teeter Consumer Ratings

Rank
28 out of 720 in Food Stores category
98 out of 720 in Food Stores category
Price Affordability
26 in category
96 in category
Customer service
39 in category
70 in category
Discounts and Special Offers
17 in category
65 in category

According to consumer ratings and reviews, Food Lion ranks 70 points higher in the Food Stores category than Harris Teeter. People gave Food Lion 3.2 stars for Price Affordability criterion in Food Stores category and it is 115 points higher than the worst rated brand in this category. At the same time, Harris Teeter was rated 2.2 stars for Price Affordability criterion in this category and it is 45 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Food Lion has a higher rating than Harris Teeter. Regarding Discounts and Special Offers criterion, consumers gave Food Lion 3.2 stars and it is 88% greater than other in category. Harris Teeter however was rated 2.4 stars and it is 54% greater than other in category.

Food Lion and Harris Teeter Rating Details

Price Affordability
3.2 (70 reviews)
2.2 (67 reviews)
Reviewer's quote

...Not Affordable: * Food Lion's prices are higher than its competitors. Customers can afford shopping at Harris Teeter, Ingle's, Kroger, Publix, and Walmart..

PissedConsumer1656247

After price hikes, I took serious look at my receipt and found sales prices on BOGO usually means you can get 1/2 price for one, and pay ANOTHER 1/2 price for second item. Website should state fact that WE PAY FOR SECOND ITEM in their BOGO "deal" - H-T BOGO DOES NOT MEAN BUY ONE GET ONE FREE. Check...

Karen H
Customer service
2.1 (69 reviews)
1.9 (77 reviews)
Reviewer's quote

...She is young, but she needs to learn professionalism if she’s going to be on the front lines of customer service...

PissedConsumer1714938

I thought it was impolite that the employee didn’t say “thank you” and that makes me feel that your employees don't care about customers. And who supports your employees paychecks?THE CUSTOMER! I was a paying customer doing the work because I was scanning my own items and if your employees don’t...

Steve
Discounts and Special Offers
3.2 (68 reviews)
2.4 (75 reviews)
Reviewer's quote

Called customer service and told them not getting credit for items purchased in two out of six categories on shop and earn .said I had completed all steps to qualify would see why not getting credit!! Been two weeks stil not fixed . Very disappointed spen over $350.00 (June 2019)

Hal E

My boyfriend & I go to the Harris Teeter in Sun Valley in Indian Trail, NC multiple times a week because it is close to home. We have 2 kids & for convenience make multiple trips a week here. Today, we were grabbing a few things & of course we chose to shop here to get our groceries for the week bc...

Pierina

Food Lion and Harris Teeter Pros and Cons

Pros
  • Prices
  • Before 04042016
  • Loved
  • Nice employees
  • Quality of fruit and vegetables
  • Clean store
Cons
  • Poor management
  • Customer services
  • Viloated
  • Extremely poor customer experience
  • Poor customer experience
  • Management team

Food Lion and Harris Teeter Most Positive Reviews

Top rated reviews
5

Hello,
I agree with you wanting smaller packages for smaller families. I just wanted to let you know that you do not ha...

5

Older store in new bern deli is amazing. Busy,fast friendly department. All deli staff inclidung cakes and bread people...

Food Lion and Harris Teeter Most Critical Reviews

Lowest rated reviews
1

Our West Beverley Street Food Lion is referred to, in our neighborhood as "The Gut Wagon." They sell expired, spoiled fo...

1

Yesterday I shopped at my very favorite HARRIS TEETER in the RDU area. Now I am really re-thinking my fav place to...

Food Lion and Harris Teeter Latest Reviews

Recent published reviews
1

I was only purchasing ice cream. The cashier Hannah seemed annoyed when I first walked up. I ask her if she would let...

Read all 252 reviews
3.8

On the 23rd of October 2019. I went to the Harris Teeter store in Wilson NC to use a raincheck for Crab legs. When i...

Read all 201 reviews

Food Lion and Harris Teeter Products and Services

Most reviewed product and services
  • Food Lion Manager (49 reviews)
  • Food Lion Customer Care (24 reviews)
  • Food Lion Cashier (18 reviews)
  • Harris Teeter Manager (38 reviews)
  • Harris Teeter Deli Department (13 reviews)
  • Harris Teeter Customer Care (11 reviews)