PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about FTD and FlowerShopping as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

FTD
FlowerShopping

FTD and FlowerShopping Overview

Total reviews 668 275
Company responses 0 0
Issues resolved 7 0

FTD and FlowerShopping Consumer Ratings

Rank
35 out of 242 in Flowers / Florist category
47 out of 242 in Flowers / Florist category
Customer service
No votes
38 in category
Website
No votes
37 in category
Exchange, Refund and Cancellation Policy
No votes
42 in category
Delivery Service
No votes
18 in category

FTD and FlowerShopping Rating Details

Customer service
No votes
1.1 (143 reviews)
Reviewer's quote

...When I called FTD customer service Sunday 7/12 the line dropped the call as soon as it connected. The home site wouldn't accept my email address to log in even though I have spent quite a bit recently. Whatup?..

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WE ORDERED 200$ WORTH OF FLOWERS TO BE DELIVERED SAME DAY PAID EXTRA TO HAVE DELIVERED ORDERED DAY BEFORE ORDER DID NOT SHOW UP CALLED CUSTOMER SERVICE TIMES PUT ON HOLD AGAIN TIME THEN GOT A MESSAGE THEY WOULD NOT BE DELIVERED TILL NEXT NO FLOWERS DO NOT ORDER FROM THESE SCAMMERSCALLED AGAIN PUT...

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Website
No votes
1.8 (118 reviews)
Reviewer's quote

...I have emailed 4x's with no response, have messaged them through their website and called twice, was on hold for over 30min both times. Customer service is nonexistent..

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...I ordered the premium size and it was even smaller than the smallest size option depicted on their website. Dont trust their photos and dont assume theyll provide the flowers listed in the description. It was not only an embarrassingly small arrangement; it was also filled with carnations ..

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Exchange, Refund and Cancellation Policy
No votes
1 (127 reviews)
Reviewer's quote

The supervisor was put on the line and although his English was better he had difficulty negotiating with me as to what my choice was, I stated to just refund my money as the order stated it was canceled. He did not seem to be able to solve my situation as stated in the email I received. I will NOT...

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...When I stated that I wanted them to exchange the delivered bouquet for one that resembled the website picture, they refused. I am currently working with my credit card company to cancel the payment. Unless you enjoy confrontation and anxiety, avoid this company like the plague..

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Delivery Service
No votes
1.7 (125 reviews)
Reviewer's quote

...This service was completely misleading and the size and dimensions promised was not fulfilled..

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Scheduled a flower delivery for an important birthday. THE DAY AFTER THE PROMISED DELIVERY DATE they emailed to say the flowers weren't delivered. (They could have let me know on the delivery date so I could do something about it...

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FTD and FlowerShopping Pros and Cons

Pros
  • Pretty website
  • Pictures were lovely
  • Nice colorful website
  • Website depiction of what i ordered
  • I liked the ease of shopping online
  • Easy shopping
Cons
  • Customer service
  • Communication of issues
  • False order information
  • Poor customer service
  • Deceptive practice
  • Deceptive company

FTD and FlowerShopping Most Positive Reviews

Top rated reviews
5

My red & white roses are lovely
No complaint, just want to say
Dozen was shy one rose
Want u to know that's all

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3.2

Don't use this company. I order flowers for my daughter 21st birthday and the flowers died within 4 days. She received...

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5

THE ROSES WERE BOTTLENECKING BUT THEY REFUNDED ME IN FULL IN 5 BUSINESS DAYS SO IM SATISFIED ALTHOUGH THERE PRODUCT DID...

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No votes

FTD and FlowerShopping Most Critical Reviews

Lowest rated reviews
1

Wow, where to begin.... I submitted a written complain via email on September 30th and have not received a reply and it...

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1

I purchased flowers and the bill was $64.91. I live in Canada. The flowers were delivered from a florist in Calgary Alb...

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1

I tried to order 3 bunches of flowers to be sent to the same address and same person. FTD changed me 3 separate fees...

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1

My mother ordered flowers for a funeral. She even paid extra to be sure they were delivered by noon today. It is...

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FTD and FlowerShopping Latest Reviews

Recent published reviews
1.9

The bouquet of flowers ordered where not that depicted in my original order. Additionally the flowers where in poor...

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1

WE ORDERED 200$ WORTH OF FLOWERS TO BE DELIVERED SAME DAY PAID EXTRA TO HAVE DELIVERED ORDERED DAY BEFORE ORDER DID NOT...

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1.9

I wanted to let you know that I am very disappointed with the order that I placed on 9/11/2020 (order# 61865968055) Firs...

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1.6

Scheduled a flower delivery for an important birthday. THE DAY AFTER THE PROMISED DELIVERY DATE they emailed to say the...

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FTD and FlowerShopping Products and Services

Most reviewed product and services
  • Ftd Delivery Service (182 reviews)
  • Ftd Flowers (127 reviews)
  • Ftd Arrangement (104 reviews)
  • Flowershopping Arrangement (71 reviews)
  • Flowershopping Delivery Service (58 reviews)
  • Flowershopping Flowers (46 reviews)