PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about FlowerShopping and FTD as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

FlowerShopping
FTD

FlowerShopping and FTD Overview

Total reviews 274 668
Company responses 0 0
Issues resolved 0 7

FlowerShopping and FTD Consumer Ratings

Rank
47 out of 242 in Flowers / Florist category
35 out of 242 in Flowers / Florist category
Customer service
39 in category
No votes
Exchange, Refund and Cancellation Policy
43 in category
No votes
Delivery Service
18 in category
No votes
Advertised vs Delivered
33 in category
No votes

FlowerShopping and FTD Rating Details

Customer service
1.1 (142 reviews)
No votes
Reviewer's quote

...THE CUSTOMER SERVICE IS A JOKE THEY WONT ANSWER MY CALLS. I feel they go out of their way to avoid customers after they sell their outrageously over priced flowers..

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...When I called FTD customer service Sunday 7/12 the line dropped the call as soon as it connected. The home site wouldn't accept my email address to log in even though I have spent quite a bit recently. Whatup?..

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Exchange, Refund and Cancellation Policy
1 (126 reviews)
No votes
Reviewer's quote

...When I stated that I wanted them to exchange the delivered bouquet for one that resembled the website picture, they refused. I am currently working with my credit card company to cancel the payment. Unless you enjoy confrontation and anxiety, avoid this company like the plague..

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The supervisor was put on the line and although his English was better he had difficulty negotiating with me as to what my choice was, I stated to just refund my money as the order stated it was canceled. He did not seem to be able to solve my situation as stated in the email I received. I will NOT...

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Delivery Service
1.7 (124 reviews)
No votes
Reviewer's quote

Scheduled a flower delivery for an important birthday. THE DAY AFTER THE PROMISED DELIVERY DATE they emailed to say the flowers weren't delivered. (They could have let me know on the delivery date so I could do something about it...

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...This service was completely misleading and the size and dimensions promised was not fulfilled..

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Advertised vs Delivered
1.1 (120 reviews)
No votes
Reviewer's quote

...90 later 3 phone calls NO FLOWERS DELIVERED and to call and ask if I approve an additional $20 so the florist can get them delivered. ABSOLUTELY NOT! When I ordered flowers on the 4th of May and told they will be delivered May 6th and NOTHING...

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I ordered flowers for Mother's Day and they were supposed to be delivered on the 9th or 10th of May. On 9 May, I receive an email that states the order can not be delivered on time and that I could have the order delivered on or before 13 May with a $10 discount if I wanted. I emailed FTD back and...

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FlowerShopping and FTD Pros and Cons

Pros
  • Website depiction of what i ordered
  • I liked the ease of shopping online
  • Easy shopping
  • Pretty website
  • Pictures were lovely
  • Nice colorful website
Cons
  • Poor customer service
  • Deceptive practice
  • Deceptive company
  • Customer service
  • Communication of issues
  • False order information

FlowerShopping and FTD Most Positive Reviews

Top rated reviews
3.2

Don't use this company. I order flowers for my daughter 21st birthday and the flowers died within 4 days. She received...

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5

My red & white roses are lovely
No complaint, just want to say
Dozen was shy one rose
Want u to know that's all

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No votes
5

THE ROSES WERE BOTTLENECKING BUT THEY REFUNDED ME IN FULL IN 5 BUSINESS DAYS SO IM SATISFIED ALTHOUGH THERE PRODUCT DID...

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FlowerShopping and FTD Most Critical Reviews

Lowest rated reviews
1

I purchased flowers and the bill was $64.91. I live in Canada. The flowers were delivered from a florist in Calgary Alb...

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1

Wow, where to begin.... I submitted a written complain via email on September 30th and have not received a reply and it...

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1

My mother ordered flowers for a funeral. She even paid extra to be sure they were delivered by noon today. It is...

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1

I tried to order 3 bunches of flowers to be sent to the same address and same person. FTD changed me 3 separate fees...

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FlowerShopping and FTD Latest Reviews

Recent published reviews
1.6

Scheduled a flower delivery for an important birthday. THE DAY AFTER THE PROMISED DELIVERY DATE they emailed to say the...

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1.9

The bouquet of flowers ordered where not that depicted in my original order. Additionally the flowers where in poor...

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No votes

The flowers delivered were rotten, dirty, vase was unclean. I contacted the company for a refund, I was offered 15% of...

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1.9

I wanted to let you know that I am very disappointed with the order that I placed on 9/11/2020 (order# 61865968055) Firs...

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FlowerShopping and FTD Products and Services

Most reviewed product and services
  • Flowershopping Arrangement (71 reviews)
  • Flowershopping Delivery Service (58 reviews)
  • Flowershopping Flowers (46 reviews)
  • Ftd Delivery Service (182 reviews)
  • Ftd Flowers (127 reviews)
  • Ftd Arrangement (104 reviews)