PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wesley Berry Flowers and Flower Delivery Express as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wesley Berry Flowers
Flower Delivery Express

Wesley Berry Flowers and Flower Delivery Express Overview

Total reviews
2594
1659
Company responses
0
0
Issues resolved
8
6

Wesley Berry Flowers and Flower Delivery Express Consumer Ratings

Rank
57 out of 241 in Flowers / Florist category
59 out of 241 in Flowers / Florist category
Customer service
44 in category
47 in category
Exchange, Refund and Cancellation Policy
36 in category
43 in category
Website
50 in category
49 in category
Delivery Service
27 in category
33 in category

Wesley Berry Flowers and Flower Delivery Express Rating Details

Customer service
1.1 (547 reviews)
1.1 (484 reviews)
Reviewer's quote

...Customer service is a joke. If you attempt to call customer service they will give you a bull *** store credit that you'll never be able to or want to use again or they will hang up on you. If you ask to speak with a supervisor they will put you on hold and never pick up the phone again...

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Tell us how we did! We pride ourselves in our customer service and would love to hear any comments you may have. Feedback Any issues or problems and we will do our best to resolve it. On behalf of the entire customer service team, we truly appreciate that you chose us to be part of this important...

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Exchange, Refund and Cancellation Policy
1.1 (518 reviews)
1 (460 reviews)
Reviewer's quote

...I requested a refund from my credit card provider claiming I did not receive my goods and services and sent a copy of that complaint to the officers of the company . I received my full refund two days later. You just fight..

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...Lilies!!!!!!!! I'm livid! I call customer service and I'm hung up on twice and once put on hold for an extremely extensive amount of time! I asked for a refund and I was sent to three different people, two of which I was hung up on. Finally someone that could help me informs me that tulips aren't in season. Well then don't have them on your *** website!!!!!! I am livid! $70 for a bouquet of...

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Website
1.6 (459 reviews)
1.6 (426 reviews)
Reviewer's quote

...Sent complaint via website. No response. Saw my bill, it was in American funds which is not listed on the website...

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It was delivered 3 hours and it was the RIDICULOUS! It didn't look anything like the picture on the website. It was tiny and small with just 3 roses and 6 flowers and a cheap clear round vase. Some of the flowers shown on the website were not even on the arrangement! It was supposed to be a full...

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Delivery Service
1.4 (431 reviews)
1.3 (355 reviews)
Reviewer's quote

...In the meantime, I keep receiving emails from Flower Delivery Service reminding me that I still have a "credit" of now $51. 24. I only look ***..

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45!!! I opted for the standard delivery service, I did not upgrade the arrangement, and I did not add a balloon or stuffed animal! I clicked off the site before clicking process and now I'm worried, after reading their reviews, that they might still charge my card. PLEASE don't EVER use this...

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Wesley Berry Flowers and Flower Delivery Express Pros and Cons

Pros
  • Initial location on web
  • Fast delivery
  • Offered coupons
  • Never having to do business with again
  • Website easy to use
  • Great website
Cons
  • Awful customer service
  • Failure to deliver product
  • Bait and switch on order
  • Customer service
  • False advertisement
  • False advertising

Wesley Berry Flowers and Flower Delivery Express Most Positive Reviews

Top rated reviews
5

I ordered flowers for a funeral, and flowers were never delivered. I have emailed twice, no reply. I spoke with...

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5

I order flowers to be delivered to my work to myself for my birthday. I wanted to enjoy the oohs and ahs of flowers...

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5

DO NOT USE THIS COMPANY!!!!!! I ordered flowers for 2 seperate occasions because it SEEMED like the "$50 rebate" on the...

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5

I called on wednesday the 11 of Feb to have flowers delivered the 13th to my wifes work, since Valentines Day was on...

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Wesley Berry Flowers and Flower Delivery Express Most Critical Reviews

Lowest rated reviews
1

I ordered flowers on 8/26/2014 for same day delivery. The deals on line were great. I selected a floral arrangement...

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1

I ordered flowers on 8/26/2014 for same day delivery. The deals on line were great. I selected a floral arrangement...

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1

I ordered two different sets of flowers, one was delivered and the other that was 15 miles away was not due to no one...

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1

I would like to comment that Flower Delivery Express is the worst company I have ever ordered from in my life. I...

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Wesley Berry Flowers and Flower Delivery Express Latest Reviews

Recent published reviews
No votes

I signed up with them ordered the clover mini...received it broken. I called and they said mail it back they would send...

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1

Dear ...... Please accept my sincere apology for the recent issue you have had with my company. I take your experience...

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No votes

I also received a floral arrangement from my husband from Wesley Berry flowers. It was delivered to my office. When I...

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1

They delivered the flowers that I ordered a week late. When I complained about that they sent this email(below). Today,...

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Wesley Berry Flowers and Flower Delivery Express Products and Services

Most reviewed product and services
  • Wesley Berry Flowers Flowers (990 reviews)
  • Wesley Berry Flowers Delivery Service (390 reviews)
  • Wesley Berry Flowers Arrangement (363 reviews)
  • Flower Delivery Express Flowers (487 reviews)
  • Flower Delivery Express Delivery Service (459 reviews)
  • Flower Delivery Express Arrangement (187 reviews)