PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Flower Delivery Express and Wesley Berry Flowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Flower Delivery Express
Wesley Berry Flowers

Flower Delivery Express and Wesley Berry Flowers Overview

Total reviews
1659
2594
Company responses
0
0
Issues resolved
6
8

Wesley Berry Flowers was first mentioned on PissedConsumer on May 16, 2008 and since then this brand received 2594 reviews. It is 935 reviews more than Flower Delivery Express received since Sep 21, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Flower Delivery Express customer support team and Wesley Berry Flowers customer service.

Flower Delivery Express and Wesley Berry Flowers Consumer Ratings

Rank
56 out of 277 in Flowers / Florist category
52 out of 277 in Flowers / Florist category
Customer service
41 in category
38 in category
Exchange, Refund and Cancellation Policy
38 in category
32 in category
Website
45 in category
46 in category

According to consumer ratings and reviews, Wesley Berry Flowers ranks 4 points higher in the Flowers / Florist category than Flower Delivery Express. People gave Flower Delivery Express 1.1 stars for Customer service criterion in Flowers / Florist category and it is 46 points higher than the worst rated brand in this category. At the same time, Wesley Berry Flowers was rated 1.1 stars for Customer service criterion in this category and it is 49 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Wesley Berry Flowers has a higher rating than Flower Delivery Express. Regarding Website criterion, consumers gave Flower Delivery Express 1.6 stars and it is 51% worse than other in category. Wesley Berry Flowers however was rated 1.6 stars and it is 52% worse than other in category.

Flower Delivery Express and Wesley Berry Flowers Rating Details

Customer service
1.1 (484 reviews)
1.1 (547 reviews)
Reviewer's quote

Tell us how we did! We pride ourselves in our customer service and would love to hear any comments you may have. Feedback Any issues or problems and we will do our best to resolve it. On behalf of the entire customer service team, we truly appreciate that you chose us to be part of this important...

PissedConsumer1006123

...Customer service is a joke. If you attempt to call customer service they will give you a bull *** store credit that you'll never be able to or want to use again or they will hang up on you. If you ask to speak with a supervisor they will put you on hold and never pick up the phone again...

PissedConsumer959614
Exchange, Refund and Cancellation Policy
1 (460 reviews)
1.1 (518 reviews)
Reviewer's quote

...Lilies!!!!!!!! I'm livid! I call customer service and I'm hung up on twice and once put on hold for an extremely extensive amount of time! I asked for a refund and I was sent to three different people, two of which I was hung up on. Finally someone that could help me informs me that tulips aren't in season. Well then don't have them on your *** website!!!!!! I am livid! $70 for a bouquet of...

PissedConsumer879007

...I requested a refund from my credit card provider claiming I did not receive my goods and services and sent a copy of that complaint to the officers of the company . I received my full refund two days later. You just fight..

PissedConsumer949439
Website
1.6 (426 reviews)
1.6 (459 reviews)
Reviewer's quote

It was delivered 3 hours and it was the RIDICULOUS! It didn't look anything like the picture on the website. It was tiny and small with just 3 roses and 6 flowers and a cheap clear round vase. Some of the flowers shown on the website were not even on the arrangement! It was supposed to be a full...

PissedConsumer881204

...Sent complaint via website. No response. Saw my bill, it was in American funds which is not listed on the website...

PissedConsumer1000721

Flower Delivery Express and Wesley Berry Flowers Pros and Cons

Pros
  • Never having to do business with again
  • Website easy to use
  • Great website
  • Initial location on web
  • Fast delivery
  • Offered coupons
Cons
  • Customer service
  • False advertisement
  • False advertising
  • Awful customer service
  • Failure to deliver product
  • Bait and switch on order

Flower Delivery Express and Wesley Berry Flowers Most Positive Reviews

Top rated reviews
5

I order flowers to be delivered to my work to myself for my birthday. I wanted to enjoy the oohs and ahs of flowers...

5

I ordered flowers for a funeral, and flowers were never delivered. I have emailed twice, no reply. I spoke with...

Flower Delivery Express and Wesley Berry Flowers Most Critical Reviews

Lowest rated reviews
1

I ordered flowers on 8/26/2014 for same day delivery. The deals on line were great. I selected a floral arrangement...

1

I ordered flowers on 8/26/2014 for same day delivery. The deals on line were great. I selected a floral arrangement...

Flower Delivery Express and Wesley Berry Flowers Latest Reviews

Recent published reviews
1

Dear ...... Please accept my sincere apology for the recent issue you have had with my company. I take your experience...

Read all 1659 reviews

I signed up with them ordered the clover mini...received it broken. I called and they said mail it back they would send...

Read all 2594 reviews

Flower Delivery Express and Wesley Berry Flowers Products and Services

Most reviewed product and services
  • Flower Delivery Express Flowers (487 reviews)
  • Flower Delivery Express Delivery Service (459 reviews)
  • Flower Delivery Express Arrangement (188 reviews)
  • Wesley Berry Flowers Flowers (990 reviews)
  • Wesley Berry Flowers Delivery Service (390 reviews)
  • Wesley Berry Flowers Arrangement (363 reviews)