PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Flower Delivery Express and Prestige Flowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Flower Delivery Express
Prestige Flowers

Flower Delivery Express and Prestige Flowers Overview

Total reviews
1659
973
Company responses
0
0
Issues resolved
6
4

Flower Delivery Express was first mentioned on PissedConsumer on Sep 21, 2011 and since then this brand received 1659 reviews. It is 686 reviews more than Prestige Flowers received since Mar 18, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Flower Delivery Express customer support team and Prestige Flowers customer service.

Flower Delivery Express and Prestige Flowers Consumer Ratings

Rank
55 out of 356 in Flowers / Florist category
36 out of 356 in Flowers / Florist category
Customer service
40 in category
30 in category
Exchange, Refund and Cancellation Policy
37 in category
35 in category
Website
45 in category
22 in category

According to consumer ratings and reviews, Prestige Flowers ranks 19 points higher in the Flowers / Florist category than Flower Delivery Express. People gave Flower Delivery Express 1.1 stars for Customer service criterion in Flowers / Florist category and it is 45 points higher than the worst rated brand in this category. At the same time, Prestige Flowers was rated 1.2 stars for Customer service criterion in this category and it is 55 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Prestige Flowers has a higher rating than Flower Delivery Express. Regarding Website criterion, consumers gave Flower Delivery Express 1.6 stars and it is 52% worse than other in category. Prestige Flowers however was rated 2.1 stars and it is 74% greater than other in category.

Flower Delivery Express and Prestige Flowers Rating Details

Customer service
1.1 (484 reviews)
1.2 (464 reviews)
Reviewer's quote

...We would like another chance to demonstrate our commitment to you as a customer. Regardless of whether you choose to utilize this credit, I want you to know that your experience will be the subject of discussion with our entire management staff. My Sincere Regrets, Wesley Berry, CEO..

PissedConsumer1007518

The flowers were not as I ordered nothing like the picture and the customer services is disgusting will never use again, I paid extra for medium not worth it, wish I had gone to my local supermarket much nicer flowers and a lot less money..

Claire e
Exchange, Refund and Cancellation Policy
1 (460 reviews)
1.1 (430 reviews)
Reviewer's quote

I ordered a $90 beautiful bouquet for my sister. I upgraded to their "best" arrangement for an extra $20 and of course the same day delivery. My sister never got her flowers on her birthday, so I called the customer service and Beya (one of the rep.) answered the phone and placed me on hold. After...

PissedConsumer881204

Ordered white tinted blue roses for my son and partner as pre wedding bouquet,never got response saying order had been recieved,tried caliing them got no answer/tried online chat.no answer eventually got thru after trying for 2days to be told by unhelpful customer service that he couldn't help as...

Margaret
Website
1.6 (426 reviews)
2.1 (399 reviews)
Reviewer's quote

Do NOT purchase flower arrangements from them! Terrible service and overpriced! I had a terrible experience with them. I purchased tulips to be sent to my sister for her 30th birthday. She turns 30 once! She sends me a picture thanking me for the flowers and what are they?!!! Lilies!!!!!!!! I'm...

PissedConsumer879007

Positive reviews seem to be about the website rather than the actual flowers that paying customers may never get to see if they are sending them to someone else so thought I would shed some light on the actual quality of the product you are paying for. I have bought two bouquets from Prestige...

Catherine S

Flower Delivery Express and Prestige Flowers Pros and Cons

Pros
  • Never having to do business with again
  • Website easy to use
  • Great website
  • Very little
  • Website
  • Web site easy to use
Cons
  • Customer service
  • False advertisement
  • False advertising
  • Customer service
  • General attitude
  • No refund policy

Flower Delivery Express and Prestige Flowers Most Positive Reviews

Top rated reviews
5

I order flowers to be delivered to my work to myself for my birthday. I wanted to enjoy the oohs and ahs of flowers...

5

Ordered flowers for a friend to be delivered yesterday total bill £30.50 the flowers didn't arrive and no card was left...

Flower Delivery Express and Prestige Flowers Most Critical Reviews

Lowest rated reviews
1

I ordered flowers on 8/26/2014 for same day delivery. The deals on line were great. I selected a floral arrangement...

1

Flowers are delivered by Royal Mail. How many florists do you know that use Royal Mail? These are perishable goods. I or...

Flower Delivery Express and Prestige Flowers Latest Reviews

Recent published reviews
1

Dear ...... Please accept my sincere apology for the recent issue you have had with my company. I take your experience...

Read all 1659 reviews

I have had no confirmation of order and flowers havent been delivered

Read all 973 reviews

Flower Delivery Express and Prestige Flowers Products and Services

Most reviewed product and services
  • Flower Delivery Express Flowers (487 reviews)
  • Flower Delivery Express Delivery Service (459 reviews)
  • Flower Delivery Express Arrangement (188 reviews)
  • Prestige Flowers Flowers (310 reviews)
  • Prestige Flowers Delivery Service (222 reviews)
  • Prestige Flowers Bouquet (149 reviews)