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Florist Express

Flowers / Florist
  • 0 ISSUES RESOLVED
  • 31 TOTAL REVIEWS
  • $770 CLAIMED LOSSES
  • $77 AVERAGE LOSS
1.4
Exchange, Refund and Cancellation Policy
Website
Customer service
Discounts and Special Offers
Turnaround Time
  • Website 2

Customers don't like

  • Order was never delivered3
  • Customer service3
  • No one contacted me2
  • Unprofessionalism2
  • Delivery time1

Products by Florist Express

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Justflowers

Flowers / Florist
Has verified representatives
  • 0 ISSUES RESOLVED
  • 10 COMPANY RESPONSES
  • 254 TOTAL REVIEWS
  • $21K CLAIMED LOSSES
  • $154 AVERAGE LOSS
1.6
Exchange, Refund and Cancellation Policy
Website
Customer service
Discounts and Special Offers
Turnaround Time
  • Website 2
  • Customer service called me to ask question on the characters 2
  • Choices and the site 1
  • Which was not clear to them 1
  • How they handled the issue 1

Customers don't like

  • Lied about delivery7
  • Incompetent delivery failure5
  • Lied about guarantee5
  • Spoiled a very special occasion by not delivering the flowers5
  • False advertising4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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