PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about RainSoft and Florida Water Works as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

RainSoft

RainSoft

Has verified representatives
2.8
RainSoft
Florida Water Works

RainSoft and Florida Water Works Overview

Total reviews
260
24
Company responses
172
0
Issues resolved
3
1

RainSoft was first mentioned on PissedConsumer on Jan 25, 2008 and since then this brand received 260 reviews. It is 236 reviews more than Florida Water Works received since Apr 3, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Florida Water Works customer support team than with RainSoft customer service.

RainSoft and Florida Water Works Consumer Ratings

Rank
25 out of 955 in Utility category
200 out of 955 in Utility category
Customer service
44 in category
185 in category
Staff
42 in category
147 in category
Product or Service Quality
40 in category
187 in category

According to consumer ratings and reviews, RainSoft ranks 175 points higher in the Utility category than Florida Water Works. People gave RainSoft 1.8 stars for Customer service criterion in Utility category and it is 245 points higher than the worst rated brand in this category. At the same time, Florida Water Works was rated 1 stars for Customer service criterion in this category and it is 104 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that RainSoft has a higher rating than Florida Water Works. Regarding Product or Service Quality criterion, consumers gave RainSoft 2.2 stars and it is 86% greater than other in category. Florida Water Works however was rated 1 stars and it is 64% worse than other in category.

RainSoft and Florida Water Works Rating Details

Customer service
1.8 (61 reviews)
1 (4 reviews)
Reviewer's quote

...Poor customer service as no one calls me back to answer me . but they sure call me to do a maintenance check which is a different department..

Jeanette K

A top of the line reverse osmosis under sink is about $275. It's easy to install yourself. Never invite these scammers to your home.

PissedConsumer1237570
Staff
2 (50 reviews)
1.2 (5 reviews)
Reviewer's quote

If you get stopped in Homedepot to take a water survey, JUST SAY NO! They make it seem like they are just doing research for some environmental/public health initiative, but behind the scenes, it's a scam of a company called rainsoft.After I took the survey, they called and asked if I would allow a...

Shaniece

This Michael E Best character is the most unprofessional rude person out there. Threatening people and constantly harassing people in private no soliciting neighborhoods. Police have multiple write ups for this criminal, including threatening a mother while she was trying to leave her house with...

PissedConsumer1585150
Product or Service Quality
2.2 (48 reviews)
1 (2 reviews)
Reviewer's quote

...Then the service you have to do to the system every year doesn't make it worth it..

Melissa S

I have to be honest we were duped, these guys said they were Christians, were were sold a system for 4500.00 we trusted them, our water isnt safe to drink, i called and told them the water was making us sick, they texted a few says later said they were in our area, i was at a drs appointment, i...

PissedConsumer866960

RainSoft and Florida Water Works Pros and Cons

Pros
  • Lifetime warranty
  • What i thought was a true lifetime warranty
  • Reverse osmosis system
No votes
Cons
  • Bad customer service
  • Faulty product
  • Failing to keep their promise
No votes

RainSoft and Florida Water Works Most Positive Reviews

Top rated reviews
5

I have just purchased a rainsoft whole home system and I love it. The managers of the company are great they helped me...

No votes

RainSoft and Florida Water Works Most Critical Reviews

Lowest rated reviews
1

If the system itself is as good as they make it to be then it should sell itself. Unfortunately the representative they...

1

They are also known as Environmental Quality Assurance, LLC - My mother (lives in The Villages, FL) was just charged...

RainSoft and Florida Water Works Latest Reviews

Recent published reviews
1

If you get stopped in Homedepot to take a water survey, JUST SAY NO! They make it seem like they are just doing research...

Read all 217 reviews
1

This Michael E Best character is the most unprofessional rude person out there. Threatening people and constantly...

Read all 24 reviews

RainSoft and Florida Water Works Products and Services

Most reviewed product and services
  • Rainsoft Water Conditioning System (77 reviews)
  • Rainsoft Customer Care (10 reviews)
  • Rainsoft Sales Representative (8 reviews)
  • Florida Water Works Water Conditioning System (3 reviews)