PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Florida Red Line Shuttle and Quality Inn as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Florida Red Line Shuttle
Quality Inn

Florida Red Line Shuttle and Quality Inn Overview

Total reviews
12
43
Company responses
0
0
Issues resolved
1
0

Florida Red Line Shuttle and Quality Inn Consumer Ratings

Rank
42 out of 438 in Transport category
247 out of 1286 in Hotels and Resorts category
Customer service
17 in category
194 in category
Exchange, Refund and Cancellation Policy
22 in category
97 in category
Website
36 in category
209 in category
Billing Practices
19 in category
90 in category

Florida Red Line Shuttle and Quality Inn Rating Details

Customer service
2.5 (6 reviews)
1.2 (16 reviews)
Reviewer's quote

This was our first time using Florida Red Line Shuttle service. We usually use Cruise Connection by Escot, but they were unavailable this time of year for the day that we needed. I was nervous at first, because I had seen all of the bad reviews, but to be honest, we had no problem at all...

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My room # 355 Walked into my room toilets clogged called customer service she advised us that someone would come and unclog the toilet so then i mentioned that wasn't the only problem. I had *** in my mattress. So then she advised me that she would accomidate us to another room within another hour...

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Exchange, Refund and Cancellation Policy
2.2 (6 reviews)
1.6 (12 reviews)
Reviewer's quote

I made three to four subsequent phone calls to Florida Red Line to request a refund of the $45 ticket. Although I was both professional and polite in my requests, I was rudely rebuffed each time and Florida Red Line refused to make the refund. In conclusion, Florida Red Line’s service is...

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... packed up quick to get the heck out of there, he waited until there were people in the lobby to check in and goes to the front desk to complain and ask for a refund. They tell him no and acknowledged they have had a problem and the lady tried saying they've had a tick problem....

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Website
2.7 (6 reviews)
1.9 (14 reviews)
Reviewer's quote

I bought a ticket in BusBud website to use in the Florida Red Line Shuttle, with the following itinerary: Departure: Miami (downtown) in the 340 Biscayne Blvd. Miami, FL 33132, Holiday Inn Hotel at 11:45 AM - Friday, November 28, 2014. Arrival: Punta Gorda in the 26570 Jones Loop Rd, Punta Gorda,...

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...com right away ( the website i booked the hotel with ) They called the hotel. They were told it was against there policy to reimburse me. So i called the Quality Inn corporate...

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Billing Practices
2.8 (5 reviews)
1.7 (7 reviews)
Reviewer's quote

First and last time with Florida Red Line!The only good thing about my trip was that it left on time. I didn’t know it was a VAN, I felt like I was about to sneak out of the country illegally.Because it was the most expensive ticket from my online options, ($50) I thought I will be in a big bus...

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my boyfriend got banana on their sheets and I wiped it off with a washcloth they kept my hundred-dollar deposit for that and said it was damages to the room refuse to show me any of those it kept my last hundred dollars to my name I'm a disabled older female and this is crooked I want to file suit...

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Florida Red Line Shuttle and Quality Inn Pros and Cons

Pros
  • Safety of the driving of the shuttle bus
  • Punctuality of the service
  • Professionalism of the driver
  • House keeping breakfast
  • Getting the heck out of there
  • Below average
Cons
  • Bus never came and the phone number did not work
  • Riping people off erica the rude gm belittled me
  • Overcharging
  • Fraud

Florida Red Line Shuttle and Quality Inn Most Positive Reviews

Top rated reviews
5

Once again I have used Florida Red Line and found them to be ontime, courteous, clean vehicle, and great driver. Highly...

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4

All i have to say is the manger at paris tn. Is very rud. .most of the time when we stay there with our discount its...

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4.3

This was our first time using Florida Red Line Shuttle service. We usually use Cruise Connection by Escot, but they were...

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No votes

Florida Red Line Shuttle and Quality Inn Most Critical Reviews

Lowest rated reviews
1

I bought a ticket in BusBud website to use in the Florida Red Line Shuttle, with the following itinerary: Departure: Mia...

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1

Horrible place to stay...i was there for two 1/2 hours. I called on 10/9 and.requested a top floor room on the end...

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1

DO NOT USE FLORIDA RED LINE. I purchased a $45 ticket on-line through BusBud to travel from Miami to Sarasota, FL at 12...

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1

Horrible experience. My toilet broke. I tried to report the broken toilet that evening, but there was no one...

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Florida Red Line Shuttle and Quality Inn Latest Reviews

Recent published reviews
1.1

First and last time with Florida Red Line!
The only good thing about my trip was that it left on time. I didn’t know it w...

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No votes

I went to NC to do a promotional video. I got dropped off to the hotel. I got there and my door was not working to let...

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No votes

On September 3 I waited for over an hour and a half to be picked up. I missed my flight out of Orlando airport. The...

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1

Lady at front desk told me its nothing she can do about it and she had an attitude

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Florida Red Line Shuttle and Quality Inn Products and Services

Most reviewed product and services
  • Florida Red Line Shuttle Shuttle Service (4 reviews)
  • Florida Red Line Shuttle Vehicle Driver (2 reviews)
  • Quality Inn Room (10 reviews)
  • Quality Inn Customer Care (9 reviews)
  • Quality Inn Sanitary Conditions (6 reviews)