PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Florida Red Line Shuttle and Greyhound as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Greyhound

Greyhound

Has Verified Representatives
1.7
Florida Red Line Shuttle
Greyhound

Florida Red Line Shuttle and Greyhound Overview

Total reviews
12
949
Company responses
0
0
Issues resolved
1
3

Florida Red Line Shuttle and Greyhound Consumer Ratings

Rank
42 out of 438 in Transport category
97 out of 438 in Transport category
Exchange, Refund and Cancellation Policy
22 in category
68 in category
Customer service
17 in category
74 in category
Website
36 in category
82 in category
Product or Service Quality
16 in category
87 in category

Florida Red Line Shuttle and Greyhound Rating Details

Exchange, Refund and Cancellation Policy
2.2 (6 reviews)
1.4 (268 reviews)
Reviewer's quote

I made three to four subsequent phone calls to Florida Red Line to request a refund of the $45 ticket. Although I was both professional and polite in my requests, I was rudely rebuffed each time and Florida Red Line refused to make the refund. In conclusion, Florida Red Line’s service is...

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...If I'm not contacted with a refund we are going to pursue every suit we can think of. This is not a threat. We are not like your employees picking on tiny diabetic women based on race...

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Customer service
2.5 (6 reviews)
1.3 (316 reviews)
Reviewer's quote

This was our first time using Florida Red Line Shuttle service. We usually use Cruise Connection by Escot, but they were unavailable this time of year for the day that we needed. I was nervous at first, because I had seen all of the bad reviews, but to be honest, we had no problem at all...

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...CUSTOMER SERVICE SUCKS AND DOES NOT CARE. LOST MY PACKAGE TWICE AND GET THE RUNAROUND AND LIES EVERYTIME I CALL. NO REFUNDS, NO CLAIMS..

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Website
2.7 (6 reviews)
2 (268 reviews)
Reviewer's quote

I bought a ticket in BusBud website to use in the Florida Red Line Shuttle, with the following itinerary: Departure: Miami (downtown) in the 340 Biscayne Blvd. Miami, FL 33132, Holiday Inn Hotel at 11:45 AM - Friday, November 28, 2014. Arrival: Punta Gorda in the 26570 Jones Loop Rd, Punta Gorda,...

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...Just want to do what all of the website information says I can do..

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Product or Service Quality
2.6 (5 reviews)
1.4 (290 reviews)
Reviewer's quote

First and last time with Florida Red Line!The only good thing about my trip was that it left on time. I didn’t know it was a VAN, I felt like I was about to sneak out of the country illegally.Because it was the most expensive ticket from my online options, ($50) I thought I will be in a big bus...

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...None of this I would except from the reputable Greyhound Service. Please let me know what you plan to remedy this situation. -Senovi Amegnaglo..

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Florida Red Line Shuttle and Greyhound Pros and Cons

Pros
  • Safety of the driving of the shuttle bus
  • Punctuality of the service
  • Professionalism of the driver
  • Bus drivers attitude
  • That i could purchase online
  • Price
Cons
  • Bus never came and the phone number did not work
  • Customer service
  • Bad service
  • Worst costumer service ever

Florida Red Line Shuttle and Greyhound Most Positive Reviews

Top rated reviews
5

Once again I have used Florida Red Line and found them to be ontime, courteous, clean vehicle, and great driver. Highly...

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5

On a bus right now traveling from Claremont, Ca to Las Vegas, Nv. and the electric plugs do not work. Schedule # 6006....

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4.3

This was our first time using Florida Red Line Shuttle service. We usually use Cruise Connection by Escot, but they were...

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5

i just had a buss leave ten minutes early and missed it. They lied say it left on time...

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Florida Red Line Shuttle and Greyhound Most Critical Reviews

Lowest rated reviews
1

I bought a ticket in BusBud website to use in the Florida Red Line Shuttle, with the following itinerary: Departure: Mia...

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1

I am a commercial driver and have had to use greyhound more times than I care to remember to get to trucks and...

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1

DO NOT USE FLORIDA RED LINE. I purchased a $45 ticket on-line through BusBud to travel from Miami to Sarasota, FL at 12...

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1

This is by far the worst experience I had riding a bus, and I've had nothing but homeless people, and crackheads on the...

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Florida Red Line Shuttle and Greyhound Latest Reviews

Recent published reviews
1.1

First and last time with Florida Red Line!
The only good thing about my trip was that it left on time. I didn’t know it w...

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No votes

I need my real Gray hound to green day concert

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No votes

On September 3 I waited for over an hour and a half to be picked up. I missed my flight out of Orlando airport. The...

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No votes

I mailed 2 suitcases from Cincinnati,Ohio on July 9th of this year, to Daytona Beach, Florida. After no phone call from...

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Florida Red Line Shuttle and Greyhound Products and Services

Most reviewed product and services
  • Florida Red Line Shuttle Shuttle Service (4 reviews)
  • Florida Red Line Shuttle Vehicle Driver (2 reviews)
  • Greyhound Bus Service (436 reviews)
  • Greyhound Customer Care (60 reviews)
  • Greyhound Vehicle Driver (54 reviews)