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Florence Scovel

Jewelry and Accessories
  • 2 ISSUES RESOLVED
  • 520 TOTAL REVIEWS
  • $15.1K CLAIMED LOSSES
  • $72 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Look of goods on website 8
  • Your items 4
  • Goods look good 3
  • Good service 3
  • Price 2

Customers don't like

  • Unresolved complaint7
  • Poor customer service6
  • Quality of merchandise5
  • Ntire order and no refund or replacement5
  • Ignored complaint5
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The Bradford Exchange

Jewelry and Accessories
  • 6 ISSUES RESOLVED
  • 865 TOTAL REVIEWS
  • $42.6K CLAIMED LOSSES
  • $218 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product 5
  • Ease or ordering 2
  • Way they rectified an incorrect shipment 1
  • Uniqueness of items 1
  • Unique items 1

Customers don't like

  • Customer service14
  • Customer service follow up8
  • Customer service attitude8
  • Given the runaround6
  • Failure to honor guarantee6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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