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Florence Scovel

Luxury / Jewelry
  • 2 ISSUES RESOLVED
  • 401 TOTAL REVIEWS
  • $6.6K CLAIMED LOSSES
  • $42 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Look of goods on website 7
  • Good service 3
  • Your items 3
  • Goods look good 2
  • Price 2

Customers don't like

  • Quality of merchandise5
  • Ignored complaint5
  • Being decieved4
  • Unresolved complaint4
  • Ntire order and no refund or replacement4
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The Bradford Exchange

Luxury / Jewelry
  • 4 ISSUES RESOLVED
  • 659 TOTAL REVIEWS
  • $36.2K CLAIMED LOSSES
  • $211 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product 5
  • Product offer 1
  • Quality 1
  • Ring 1
  • Way they rectified an incorrect shipment 1

Customers don't like

  • Customer service attitude9
  • Customer service follow up8
  • Customer service6
  • Failure to honor guarantee6
  • Given the runaround5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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