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Florence Scovel

Luxury / Jewelry
  • 2 ISSUES RESOLVED
  • 403 TOTAL REVIEWS
  • $6.7K CLAIMED LOSSES
  • $42 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Look of goods on website 7
  • Your items 4
  • Good service 3
  • Goods look good 3
  • Price 2

Customers don't like

  • Quality of merchandise5
  • Ignored complaint5
  • Being decieved4
  • Unresolved complaint4
  • Ntire order and no refund or replacement4
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Otticanet

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 87 TOTAL REVIEWS
  • $5.1K CLAIMED LOSSES
  • $320 AVERAGE LOSS
2.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Quick shipping 5
  • Fair price 2
  • Transparency 2
  • Quick delivery 1
  • Responsive customer service 1

Customers don't like

  • Collections calls 8 mos later1
  • Nondisclosure of taxes and customs cost1
  • Return policy1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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