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Florence Scovel

Jewelry and Accessories
  • 2 ISSUES RESOLVED
  • 517 TOTAL REVIEWS
  • $14.9K CLAIMED LOSSES
  • $72 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Look of goods on website 8
  • Your items 4
  • Goods look good 3
  • Good service 3
  • Price 2

Customers don't like

  • Unresolved complaint7
  • Poor customer service6
  • Quality of merchandise5
  • Ntire order and no refund or replacement5
  • Ignored complaint5
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Otticanet

Jewelry and Accessories
  • 1 ISSUES RESOLVED
  • 95 TOTAL REVIEWS
  • $5.4K CLAIMED LOSSES
  • $283 AVERAGE LOSS
2.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Quick shipping 5
  • Transparency 2
  • Fair price 2
  • Responsive customer service 1
  • Quick delivery 1

Customers don't like

  • Return policy2
  • Nondisclosure of taxes and customs cost2
  • Why my order has been blocked twice1
  • Paying for shipping when shipping is advertised as free1
  • Paying for duties when it is advertised as tax free guaranteed1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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