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Florence Scovel

Luxury / Jewelry
  • 2 ISSUES RESOLVED
  • 356 TOTAL REVIEWS
  • $5.9K CLAIMED LOSSES
  • $44 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Look of goods on website 6
  • Good service 3
  • Your items 3
  • Goods look good 2
  • Price 2

Customers don't like

  • Ignored complaint10
  • Quality of merchandise10
  • Lied about shipping9
  • Being decieved8
  • Still have not received product7
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Kay Jewelers

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 620 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Pretty jewelry 3
  • Display of products 2
  • Products 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1
  • Several locations in salt lake valley 1

Customers don't like

  • Careless customer care14
  • False guarantee11
  • Defective jewelry5
  • Refusal to refund5
  • Poor service and does nothing5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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