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Florence Scovel

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 296 TOTAL REVIEWS
  • $3.8K CLAIMED LOSSES
  • $35 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Look of goods on website 6
  • Good service 3
  • Goods look good 2
  • Your items 2
  • Price 2

Customers don't like

  • Ignored complaint10
  • Quality of merchandise10
  • Lied about shipping9
  • Being decieved8
  • Constantly ignored and fobbed off7
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Helzberg Diamonds

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 162 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Absolutely liked 1
  • Bad 1
  • Call in customer service 1
  • Great customer service - fast return when my ring was sent out 1

Customers don't like

  • Customer service10
  • How they handled my situation6
  • Poor customer service4
  • Whole process4
  • Quality4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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