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Florence Scovel

Luxury / Jewelry
  • 2 ISSUES RESOLVED
  • 504 TOTAL REVIEWS
  • $14.6K CLAIMED LOSSES
  • $72 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Look of goods on website 8
  • Your items 4
  • Goods look good 3
  • Good service 3
  • Price 2

Customers don't like

  • Unresolved complaint7
  • Poor customer service6
  • Quality of merchandise5
  • Ntire order and no refund or replacement5
  • Ignored complaint5
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Helzberg Diamonds

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 183 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Personal customer service 1
  • Great customer service - fast return when my ring was sent out 1
  • Customers service 1
  • Call in customer service 1
  • Absolutely liked 1

Customers don't like

  • Customer service15
  • Quality3
  • How they handled my situation3
  • Whole environment in general2
  • No date or estimated date of deliver2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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