PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tarkett and Floor And Decor as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tarkett
Floor And Decor

Tarkett and Floor And Decor Overview

Total reviews
58
75
Company responses
0
0
Issues resolved
0
1

Floor And Decor was first mentioned on PissedConsumer on Aug 4, 2016 and since then this brand received 75 reviews. It is 17 reviews more than Tarkett received since Mar 5, 2010.

Tarkett and Floor And Decor Consumer Ratings

Rank
30 out of 257 in Flooring and Tiling category
23 out of 257 in Flooring and Tiling category
Value for money
22 in category
11 in category
Customer service
19 in category
17 in category
Price Affordability
19 in category
11 in category

According to consumer ratings and reviews, Floor And Decor ranks 7 points higher in the Flooring and Tiling category than Tarkett. People gave Tarkett 1.3 stars for Value for money criterion in Flooring and Tiling category and it is 31 points higher than the worst rated brand in this category. At the same time, Floor And Decor was rated 2.7 stars for Value for money criterion in this category and it is 42 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Floor And Decor has a higher rating than Floor And Decor. Regarding Price Affordability criterion, consumers gave Tarkett 2.7 stars and it is 64% greater than other in category. Floor And Decor however was rated 3.1 stars and it is 79% greater than other in category.

Tarkett and Floor And Decor Rating Details

Value for money
1.3 (20 reviews)
2.7 (39 reviews)
Reviewer's quote

Cheaply made. Installed like in installation video bought everything recommended according website and packaging. When locking them into place they are breaking apart and not fitting tight like they should. We are a low income family and had to remove carpets do to our sons medical issues and can...

PissedConsumer1716758

...she says "order and pay for another one, return the damaged one for a credit" I said " what if I don't have money to buy another one. She says "I don't know what you can do then" REALLY????? Now on hold with corporate for 20 minutes. Good luck!!..

PissedConsumer1706348
Customer service
1.4 (20 reviews)
1.4 (49 reviews)
Reviewer's quote

I have always highly recommended Tarkett flooring and sundries of any material to any of my customers. This particular time I installed Tarkett's aloft Cooper's oak roan to a 2,000sq ft area in July of 2018. So far I've been called back 3 times with planks not staying clicked together, seams...

Anthony H

...No customer service, no help, no manager called back. Nothing from this P. O...

Kuuipo
Price Affordability
2.7 (20 reviews)
3.1 (39 reviews)
Reviewer's quote

Mine is only 3 years old. Menards sent a guy out to inspect &;;;;;; he was a dip *** He said he use to lay floor for a living but he could hardly walk. Now its shrinking & pulling away from my carpet & walls. worst flooring ever cheaply made cardboard junk parts...

Jason K

...a half an hour loading it for me and took me up to the check out to tell her the ones that were chipped and the open stock ones and made sure I got a great price. He renewed my faith in customer service. John, you're a great associate for Floor and Décor and I'm so happy I saw you that...

Francene L

Tarkett and Floor And Decor Pros and Cons

Pros
  • Looks good
  • Look of the product
  • Look
  • I havent met a pro there yet
  • Price and product
  • Most of their staff
Cons
  • How the floor is made
  • Unsatisfactory engineering
  • Cheap cardboard lock together
  • Customer service
  • Poor customer service
  • Misrepresentation

Tarkett and Floor And Decor Most Positive Reviews

Top rated reviews
No votes
5

My customer service rep was great I visited floor decor early morning in February 17 .I never thought I will be making...

Tarkett and Floor And Decor Most Critical Reviews

Lowest rated reviews
1

I had this flooring installed by a reputable flooring company in my town in October 2014. Two months later, some of...

1

Purchased bamboo flooring from Floor and Decor over a year ago shortly after install notice shrinking and cupping. Per...

Tarkett and Floor And Decor Latest Reviews

Recent published reviews

Simple small closet. $100 in opened unreturnable garbage! Didnt stay locked in place with 1/4 gap not holding them in...

Read all 58 reviews
2.5

We purchased vinyl planks from the Floor Décor in Austin Texas off of Mopac. We have used various products from there bu...

Read all 75 reviews

Tarkett and Floor And Decor Products and Services

Most reviewed product and services
  • Tarkett Flooring (21 reviews)
  • Tarkett Laminate Flooring (13 reviews)
  • Tarkett Vinyl Flooring (8 reviews)
  • Floor And Decor Flooring (14 reviews)
  • Floor And Decor Customer Care (7 reviews)
  • Floor And Decor Shipping Service (7 reviews)