PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Floor And Decor and Tarkett as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Floor And Decor
Tarkett

Floor And Decor and Tarkett Overview

Total reviews
77
58
Company responses
0
0
Issues resolved
1
0

Floor And Decor was first mentioned on PissedConsumer on Aug 4, 2016 and since then this brand received 77 reviews. It is 19 reviews more than Tarkett received since Mar 5, 2010.

Floor And Decor and Tarkett Consumer Ratings

Rank
24 out of 257 in Flooring and Tiling category
29 out of 257 in Flooring and Tiling category
Customer service
17 in category
18 in category
Value for money
11 in category
22 in category
Price Affordability
11 in category
19 in category

According to consumer ratings and reviews, Floor And Decor ranks 5 points higher in the Flooring and Tiling category than Tarkett. People gave Floor And Decor 1.4 stars for Customer service criterion in Flooring and Tiling category and it is 54 points higher than the worst rated brand in this category. At the same time, Tarkett was rated 1.4 stars for Customer service criterion in this category and it is 53 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that Floor And Decor has a higher rating than Tarkett. Regarding Price Affordability criterion, consumers gave Floor And Decor 3.1 stars and it is 85% greater than other in category. Tarkett however was rated 2.7 stars and it is 73% greater than other in category.

Floor And Decor and Tarkett Rating Details

Customer service
1.4 (50 reviews)
1.4 (20 reviews)
Reviewer's quote

...No customer service, no help, no manager called back. Nothing from this P. O...

Kuuipo

I have always highly recommended Tarkett flooring and sundries of any material to any of my customers. This particular time I installed Tarkett's aloft Cooper's oak roan to a 2,000sq ft area in July of 2018. So far I've been called back 3 times with planks not staying clicked together, seams...

Anthony H
Value for money
2.6 (40 reviews)
1.3 (20 reviews)
Reviewer's quote

...she says "order and pay for another one, return the damaged one for a credit" I said " what if I don't have money to buy another one. She says "I don't know what you can do then" REALLY????? Now on hold with corporate for 20 minutes. Good luck!!..

PissedConsumer1706348

Cheaply made. Installed like in installation video bought everything recommended according website and packaging. When locking them into place they are breaking apart and not fitting tight like they should. We are a low income family and had to remove carpets do to our sons medical issues and can...

PissedConsumer1716758
Price Affordability
3.1 (39 reviews)
2.7 (20 reviews)
Reviewer's quote

...a half an hour loading it for me and took me up to the check out to tell her the ones that were chipped and the open stock ones and made sure I got a great price. He renewed my faith in customer service. John, you're a great associate for Floor and Décor and I'm so happy I saw you that...

Francene L

Mine is only 3 years old. Menards sent a guy out to inspect &;;;;;; he was a dip *** He said he use to lay floor for a living but he could hardly walk. Now its shrinking & pulling away from my carpet & walls. worst flooring ever cheaply made cardboard junk parts...

Jason K

Floor And Decor and Tarkett Pros and Cons

Pros
  • I havent met a pro there yet
  • Price and product
  • Most of their staff
  • Looks good
  • Look of the product
  • Look
Cons
  • Poor customer service
  • Lying salesperson
  • Customer service
  • How the floor is made
  • Unsatisfactory engineering
  • Cheap cardboard lock together

Floor And Decor and Tarkett Most Positive Reviews

Top rated reviews
5

My customer service rep was great I visited floor decor early morning in February 17 .I never thought I will be making...

No votes

Floor And Decor and Tarkett Most Critical Reviews

Lowest rated reviews
1

Purchased bamboo flooring from Floor and Decor over a year ago shortly after install notice shrinking and cupping. Per...

1

I had this flooring installed by a reputable flooring company in my town in October 2014. Two months later, some of...

Floor And Decor and Tarkett Latest Reviews

Recent published reviews
1

One of the managers, or "shift leads" named Tony blatenly lied to my face as he was training a new employee to run the...

Read all 77 reviews

Simple small closet. $100 in opened unreturnable garbage! Didnt stay locked in place with 1/4 gap not holding them in...

Read all 58 reviews

Floor And Decor and Tarkett Products and Services

Most reviewed product and services
  • Floor And Decor Flooring (14 reviews)
  • Floor And Decor Customer Care (8 reviews)
  • Floor And Decor Shipping Service (7 reviews)
  • Tarkett Flooring (21 reviews)
  • Tarkett Laminate Flooring (13 reviews)
  • Tarkett Vinyl Flooring (8 reviews)