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Lumber Liquidators

Building Products
  • 3 ISSUES RESOLVED
  • 274 TOTAL REVIEWS
  • $600K CLAIMED LOSSES
  • $4K AVERAGE LOSS
1.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Local store tried to be helpful 7
  • Salesman was nice but sold me a faulty product 6
  • Quality of wood 2
  • Professional no nonsense salespeople 2
  • Product line 2

Customers don't like

  • Customer service18
  • Customer experience5
  • Avoidance of responsibility4
  • Return policy3
  • Quality of product3
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Floor And Decor

Flooring and Tiling
  • 1 ISSUES RESOLVED
  • 25 TOTAL REVIEWS
  • $9.8K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
2.2
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • This is my 2nd order this year 1
  • Price and product 1
  • Pompano floor decor store 1
  • Nucore flooring is amazing 1
  • Most of your staff is excellent 1

Customers don't like

  • Customer service and web damage rep2
  • Customer service2
  • Who they sent to install my floor1
  • Was told they would review security video for missing boxes1
  • Misrepresentation1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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