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Flipkey

Travel
  • 7 ISSUES RESOLVED
  • 263 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Old flipkey 10
  • Old practices 8
  • Ease of use of website 4
  • Website generates alot of inquiries 3
  • Number of inquiries i receive 3

Customers don't like

  • Poor customer service18
  • Website12
  • Broken website9
  • Mobile application6
  • Ownership communication restrictions3
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Wyndham Hotels And Resorts

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 323 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $6.3K AVERAGE LOSS
1.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Sheets and towels were white 2
  • Rooms are always clean and nice 2
  • Ease in booking on the phone 2
  • Where we stay 1
  • Website easy to use 1

Customers don't like

  • Deception3
  • Unclean room2
  • Staff was not friendly or welcoming2
  • Salespeople2
  • Long wait times on phone2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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