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VRBO

Travel Agencies
  • 1 ISSUES RESOLVED
  • 39 TOTAL REVIEWS
  • $24.7K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Location 1
  • Honest company 1
  • Caymans 1

Customers don't like

  • Way vrbo takes zero responsiblity1
  • Way i was treated1
  • Way i was disrespected1
  • That vrbo is a bully1
  • That i spent the last 8 years paying into vrbo1
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FlipKey

Travel
  • 7 ISSUES RESOLVED
  • 275 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.3
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Old flipkey 10
  • Old practices 8
  • Ease of use of website 4
  • Website generates alot of inquiries 3
  • Number of inquiries i receive 3

Customers don't like

  • Poor customer service51
  • Website12
  • Broken website9
  • Mobile application6
  • Worst customer service ever3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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