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Flipkey

Hotels and Resorts
  • 5 ISSUES RESOLVED
  • 241 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Old flipkey 10
  • Old practices 8
  • Ease of use of website 3
  • Number of inquiries i receive 3
  • Website generates alot of inquiries 2

Customers don't like

  • Poor customer service36
  • Broken website21
  • Website17
  • Mobile application11
  • Customer service9
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Vrbo

Travel Agencies
  • 0 ISSUES RESOLVED
  • 10 TOTAL REVIEWS
  • $1.8K CLAIMED LOSSES
  • $603 AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Integrity2
  • Customer service and company policies2
  • Ethics2
  • Honesty1
  • Service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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