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Flipkey

Hotels and Resorts
  • 5 ISSUES RESOLVED
  • 244 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Billing Practices
  • Old flipkey 10
  • Old practices 8
  • Ease of use of website 4
  • Number of inquiries i receive 3
  • Website generates alot of inquiries 2

Customers don't like

  • Poor customer service38
  • Broken website21
  • Website19
  • Mobile application11
  • Customer service10
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Value Place

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 81 TOTAL REVIEWS
  • $16.8K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.8
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Billing Practices
  • Location 3
  • Building 2
  • Staff other than front desk 2
  • Staff 2

Customers don't like

  • Utter disrespect4
  • Losing large amount of money3
  • Poor conditions2
  • Terrible noise illegal immigrants drunks lies cheats fees theft2
  • Room stinks like mold as well as air conditions2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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