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Flipkey

Travel
  • 7 ISSUES RESOLVED
  • 257 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Old flipkey 10
  • Old practices 8
  • Ease of use of website 4
  • Number of inquiries i receive 3
  • Website generates alot of inquiries 3

Customers don't like

  • Poor customer service18
  • Website12
  • Broken website9
  • Mobile application6
  • Ownership communication restrictions3
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Travelsmart Vip Club

Hotels and Resorts
Has verified representatives
  • 1 ISSUES RESOLVED
  • 115 COMPANY RESPONSES
  • 113 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $8.9K AVERAGE LOSS
3.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Love all the resorts 3
  • Food 2
  • Entire royalton hotel 1
  • Resorts are beautiful 1
  • I can cancel any time 1

Customers don't like

  • Not as promised2
  • Product and customer services2
  • Sucks2
  • Taking advantage of nice people2
  • You have to pay for discounts2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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