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Flipkey

Hotels and Resorts
  • 5 ISSUES RESOLVED
  • 246 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Billing Practices
  • Old flipkey 10
  • Old practices 8
  • Ease of use of website 4
  • Number of inquiries i receive 3
  • Website generates alot of inquiries 2

Customers don't like

  • Poor customer service38
  • Broken website21
  • Website19
  • Mobile application11
  • Customer service10
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Travelsmart Vip Club

Hotels and Resorts
Has verified representatives
  • 1 ISSUES RESOLVED
  • 101 COMPANY RESPONSES
  • 104 TOTAL REVIEWS
  • $260K CLAIMED LOSSES
  • $9K AVERAGE LOSS
3.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Billing Practices
  • Love all the resorts 3
  • Food 2
  • Entire royalton hotel 1
  • Resorts are beautiful 1
  • I can cancel any time 1

Customers don't like

  • Didnt tell you the truth6
  • Liars5
  • Sucks5
  • Taking advantage of nice people5
  • Bad customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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