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Flipkey

Travel
  • 7 ISSUES RESOLVED
  • 265 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Old flipkey 10
  • Old practices 8
  • Ease of use of website 4
  • Website generates alot of inquiries 3
  • Number of inquiries i receive 3

Customers don't like

  • Poor customer service18
  • Website12
  • Broken website9
  • Mobile application6
  • Ownership communication restrictions3
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Royal Holiday Club

Hotels and Resorts
Has verified representatives
  • 0 ISSUES RESOLVED
  • 25 COMPANY RESPONSES
  • 87 TOTAL REVIEWS
  • $470K CLAIMED LOSSES
  • $11.4K AVERAGE LOSS
2.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • For them to give my all my money back 2
  • Free gift 1
  • For them to stop threatening me 1
  • For them to stop harassing me 1
  • For them to go out of business 1

Customers don't like

  • Time wasted2
  • Robbed us2
  • Losing time out of my vacation2
  • Lies by omission2
  • Are a fraudulent company2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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