Flipkey vs Roomorama

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Flipkey

Hotels and Resorts
  • 5 ISSUES RESOLVED
  • 236 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Location
  • Old flipkey 10
  • Old practices 8
  • Ease of use of website 4
  • Number of inquiries i receive 3
  • Website generates alot of inquiries 2

Customers don't like

  • Poor customer service38
  • Broken website21
  • Website19
  • Mobile application11
  • Customer service10

Products by Flipkey

No items

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Roomorama

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 28 TOTAL REVIEWS
  • $22.3K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Location

No items

Customers don't like

  • No customer service at all3
  • No track of cancellation and refund2
  • Non-considerate2
  • Speed of response2
  • Customer service hung up on me1

Products by Roomorama

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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