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Flipkey

Travel
  • 7 ISSUES RESOLVED
  • 260 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Old flipkey 10
  • Old practices 8
  • Ease of use of website 4
  • Number of inquiries i receive 3
  • Website generates alot of inquiries 3

Customers don't like

  • Poor customer service18
  • Website12
  • Broken website9
  • Mobile application6
  • Ownership communication restrictions3
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Roomorama

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 30 TOTAL REVIEWS
  • $23.3K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Speed of response2
  • No customer service at all1
  • Non-considerate1
  • No host payment1

Products by Roomorama

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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