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Flipkey

Travel
  • 5 ISSUES RESOLVED
  • 252 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Old flipkey 10
  • Old practices 8
  • Ease of use of website 4
  • Number of inquiries i receive 3
  • Website generates alot of inquiries 3

Customers don't like

  • Poor customer service16
  • Website12
  • Broken website9
  • Mobile application6
  • No way to contact flipkey3
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Riu

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 25 TOTAL REVIEWS
  • $17K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Buffet 1
  • Food 1
  • Location 1
  • Spa 1
  • View from the room 1

Customers don't like

  • Management3
  • Food2
  • Customer service1
  • Such as wrong prices or food not on offer but on the menus1
  • Room was damp1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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