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Flipkey

Hotels and Resorts
  • 5 ISSUES RESOLVED
  • 246 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Billing Practices
  • Old flipkey 10
  • Old practices 8
  • Ease of use of website 4
  • Number of inquiries i receive 3
  • Website generates alot of inquiries 2

Customers don't like

  • Poor customer service38
  • Broken website21
  • Website19
  • Mobile application11
  • Customer service10
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Reservation Counter

Hotels and Resorts
  • 3 ISSUES RESOLVED
  • 156 TOTAL REVIEWS
  • $18.2K CLAIMED LOSSES
  • $263 AVERAGE LOSS
1.2
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Billing Practices
  • Location 1

Customers don't like

  • Fraudulent website10
  • Customer service8
  • Avoid7
  • Customer service or cancellation policy6
  • Dishonesty6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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