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Flipkey

Travel
  • 7 ISSUES RESOLVED
  • 270 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Old flipkey 10
  • Old practices 8
  • Ease of use of website 4
  • Website generates alot of inquiries 3
  • Number of inquiries i receive 3

Customers don't like

  • Poor customer service51
  • Website12
  • Broken website9
  • Mobile application6
  • Ownership communication restrictions3
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Reservation Counter

Travel Agencies
  • 4 ISSUES RESOLVED
  • 243 TOTAL REVIEWS
  • $30.8K CLAIMED LOSSES
  • $302 AVERAGE LOSS
1.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • That it looked like the marriott website 1
  • Location 1

Customers don't like

  • Customer service10
  • Fraudulent website6
  • Failure to identify themselves6
  • Dishonesty5
  • That the website is deceiving4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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