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Flipkey

Travel
  • 7 ISSUES RESOLVED
  • 260 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Old flipkey 10
  • Old practices 8
  • Ease of use of website 4
  • Number of inquiries i receive 3
  • Website generates alot of inquiries 3

Customers don't like

  • Poor customer service18
  • Website12
  • Broken website9
  • Mobile application6
  • Ownership communication restrictions3
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Priceline

Travel Agencies
  • 5 ISSUES RESOLVED
  • 1063 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $431 AVERAGE LOSS
1.3
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Not a thing to like 6
  • Chat feature 3
  • Price 3
  • Complete dishonest business model 2
  • Ease of booking 2

Customers don't like

  • Did not receive refund18
  • Horrible customer service9
  • Given the runaround8
  • Poor phone service6
  • Agents unwilling to help5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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