PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ocean Canyon Properties and FlipKey as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ocean Canyon Properties

Ocean Canyon Properties

Has Verified Representatives
2.6
FlipKey

FlipKey

1.4
Ocean Canyon Properties
FlipKey

Ocean Canyon Properties and FlipKey Overview

Total reviews
63
288
Company responses
43
0
Issues resolved
2
7

Ocean Canyon Properties and FlipKey Consumer Ratings

Rank
99 out of 1627 in Real Estate category
55 out of 318 in Travel category
Website
128 in category
46 in category
Price Affordability
165 in category
40 in category
Customer service
127 in category
41 in category
Value for money
112 in category
41 in category

Ocean Canyon Properties and FlipKey Rating Details

Website
2.7 (34 reviews)
1.7 (113 reviews)
Reviewer's quote

We purchased in 2016. Used twice. I am now totally disabled veteran and my life has changed completely. Cannot use any longer. It has bee paid in full. The keep sending me maintenance fees. I contacted them explained my situation and I cannot use or afford to pay fees. I was told that it was not...

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...2: when I made a cancelation, it never said on their website, call if you want refund. Bottom line, it is a heartless useless company, don't use them!!! ..

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Price Affordability
1.9 (34 reviews)
1.7 (71 reviews)
Reviewer's quote

We were reluctant but concluded that we should at least go and check it out AND of course the price was great! Free and a gift card as well. Wow, were we taken. We arrived at Styx River and the "cabin" we had seen in the Styx River pamphlet WAS FAR FROM the cabin we were taken to! The cabin we...

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...Joe who then said the next week was available but price was 4200. 00. This was after the season and holiday weekend in September...

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Customer service
1.8 (34 reviews)
1.1 (122 reviews)
Reviewer's quote

...I speak with customer service representatives with no authority to do anything. They all say that management will call back and I have NEVER received a return call. The numerous bad reviews and BBB complaints would alert consumers not to fall into their trap...

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...Only customer service available is in India,which is very difficult to deal with based on “yds ma’am I understand, I see your upset, blah blah..

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Value for money
1.8 (34 reviews)
1.3 (46 reviews)
Reviewer's quote

I spoke to several representative and trying to explained my situation and that I am now on a small money each month. On several occasions I have basically been told its was my fault for being a disabled veteran and they will sue me for their maintenance fees. Stay away from this company the do not...

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You a week out from vacation then realize your dog is diagnosed with two brain tumors and FlipKey doesn't help you to try and get any of your money back. Like you planned this!! And the owner, Dan Sercino is a pathetic and greedy person without a heart to give something back to us for the amount we...

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Ocean Canyon Properties and FlipKey Pros and Cons

Pros
  • Free or almost free timeshare travel option
  • We wanted to enjoy with our grandchildren
  • Promises
  • Old flipkey
  • Old practices
  • Ease of use of website
Cons
  • Promises made and not kept
  • Promises did not match reality
  • Feeling trapped
  • Poor customer service
  • Website
  • Broken website

Ocean Canyon Properties and FlipKey Most Positive Reviews

Top rated reviews
5

All these people trashing OCP, WHY? We’ve been members for years and would join again in a heartbeat, they have great...

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4

I stayed in a rental property on June 18-23 the deposit should have been returned on July 3. I was told the owner said t...

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4.6

Our home membership is with Tres Rios. Love it. We have been lucky enough to get really great sites most of the time. Th...

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4

Metal railing on balcony one piece broken off of where it was soldered on and sleeper couch one end broken and springs...

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Ocean Canyon Properties and FlipKey Most Critical Reviews

Lowest rated reviews
1

Salesman sold a great program which turned out to be completely deceitful. We will never recommend Ocean Canyon...

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1

I list with flipkey and can only say that there is a *** in charge.
Their system is a complete mess and customer care is...

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1

Emailed the top guy that we were told, he wants you to be satisfied! Had one of his representatives call and leave a...

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1

Here is part of an email that I just now sent to a prospective tenant:

" I do apologize. Flipkey.com required a 'base...

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Ocean Canyon Properties and FlipKey Latest Reviews

Recent published reviews
1

We purchased in 2016. Used twice. I am now totally disabled veteran and my life has changed completely. Cannot use any l...

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1

I have the same story. Hold the entire cost of rental just to find out they are not avail and flipkey holds the full...

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1

We paid off our account yet maintenance fee still billed every year. I became a totally disabled veteran in which we...

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No votes

They called me and left a voicemail to respond to some email they supposedly sent. There is no email and I've never...

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Ocean Canyon Properties and FlipKey Products and Services

Most reviewed product and services
  • Ocean Canyon Properties Membership (27 reviews)
  • Ocean Canyon Properties Customer Care (9 reviews)
  • Ocean Canyon Properties Sales Representative (5 reviews)
  • Flipkey Property Rentals (34 reviews)
  • Flipkey Property Listing (30 reviews)
  • Flipkey Customer Care (24 reviews)